K.W.
Unresponsive Customer Service
Unresponsive Customer Service I contacted Career5 about a query regarding incorrect displayed about me, using their preferred input message channel. Despite sending a follow-up message, I have yet to receive a response after more than two weeks. This experience contrasts sharply with the prompt response from affiliated service providers, all of whom responded within 3 working days, and referred me to Career5 as the most effective and helpful source. Unfortunately, this has not been my experience, and I am now left with no choice but to accept the discrepancy.
Response from Career5Jan 4, 2025
We have received nothing with your initials. Are you reaching out to an old email address? This company has changed its name to Ascend5.