Care.comReviews of care.com

I too have posted a care request and been confirmed by a care provider, however there is NO connectivity with the provider through the website which is THE ONLY means provided for contact. There isn't any contact on the web site for customer service either. I am disappointed in myself that I did not check for a company review before starting this whole ridiculous and impossible process. I too will be canceling my subscription as it is worthless to keep since I won't be using this service ever again. Hopefully someone else will read these reviews prior to booking or paying the start up fee and save themselves some time and effort.

I’ve been involved with caregiving 35 years with infants special needs seniors. Care.com DOES NOT ABOUT care just revenue not the care practices . The policy of at will is a problem no reason yet your California based company charge clients and staff to pay and when you put this guideline violation up on the app you give no real reason of departure. This is the same company with numerous complaints yet they come in our states a manipulate customers on both side of the spectrum. Beware of this company practices. Caregiving is not just my business it’s a passion. These companies are really money driven.

Had me vanochtend in een opwelling ingeschreven voor een 3 maandelijkse membership voor 20 euro, voor Hondenoppas. Had het kunnen weten, ik had al geen 1 reactie, terwijl toch veel in mijn buurt.... te laat de reviews gelezen! Gelijk met klantenservice gemaild en ook gelijk Premiumlidmaatschap weer Geannuleerd, wel Weg 20 euro! Nu goed in de gaten houden of ze niet stiekem steeds 20 euro rippen van mijn bankrekening. Gelukkig heb ik een gewone fulltime baan tot mijn 68e, pfffff...

don't have a house keeper.

Customer service is absolutely not helpful. Non-US customer service can only answer basic questions. If you are disputing any transaction, there is no way to get a resolution. I had to raise a dispute through my credit card company. Hoping I get my money back for the background check service doesn't work. Website breaks when it tries to connect to 3rd party who actually does background check.

I was looking for a person to help with medical transport and also to help around the house with things I could not do. There were no transport people available and I received no responses so when I went to cancel the service I was told it was not eligible for a refund. It should say on the site where you choose the subscription non-refundable.

Do not recommend. I signed up for a 1 month subscription. Nowhere was it made clear that this was actually an ongoing subscription where you would be charged monthly until you cancel. Site is glitchy and hard to navigate. Don’t waste your time or money

I was told by Matilda that she couldn't clean today. She offered Wed or Thur instead. I wanted Wed but I've not gotten a response from her. VERY Disappointed