Care.comReviews of care.com

Signed up for premium when I was looking for a dog sitter for a weekend. Failed to find anyone through their site (had a handful of inappropriate responses from people who didn't appear to have any experience looking after dogs and with zero photos) crap experience overall. Didn't cancel the reoccurring subscription fast enough and when I reached out to them the day I was charged and requested a refund since I haven't successfully used the site I was told no refunds it's in their terms and conditions. Completely inflexible and un-"care"ing attitude. Wish I'd checked the reviews here before I signed up!

She didn't show up and left me a phone number that was noT listed so ill need find someone else but I wood like a loser person as Leah had 4children and I'm afraid she would be canceling slot . can you show more pictures I live in Alexandria mn.

Beware with your money! Care.Com does not care and their customer service is designed to emphasize that. Obtaining an answer, having a logical conversation, and customer centered interactions are not a priority. Do not allow them access to a card in which they can make reoccurring charges- if anything goes wrong they have no desire to make it right. (Try a gift card if you must use them) You can look up their issues with the Fair Trade Commission or read more reviews with the Better Business Bureau.

Oplichters

She agreed then backed out.

The response was that their addresses posted near me, was different and too far from me.

I paid for a premium account i had no joy applying to ads wanting a cleaner, I'm guessing because they're probably not even real. Yesterday I received a email from care.com to say they had cancelled my premium subscription as I had requested. I DIDNT request this! Then I received another email to say my account had been deleted at my request. I DIDN'T request this! They're scammers who just want to take your money they do not provide the services you pay for

I was led by the company website to sign up for a plan of 12.00 per month before I could read or confirm I was immediately charged for the entire year. They refused a refund so I decided to try and use their services since I appear to be stuck with them. I contacted 3 of their contractors who were advertising availability and received zero response. Again asked for a refund and was refused. Unethical and deceptive practices throughout. Update 12/10/2024 After my review on trust pilot and a report to the Better Business Bureau I received a partial refund. While I appreciate this it should not require these types of measures to get reasonable treatment.