Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Sally M.
It is easy to join, easy to navigate, and there are plenty of caregivers to choose from.
Response from Care.comMar 3, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
TERRI M.
Website made it very easy to find a caretaker from my mom.
Response from Care.comFeb 26, 2026
We are so thrilled that you had a good experience with finding a caregiver! Thank you for sharing!
Jacqueline B.
Care.com really helped me a lot and I'm sure it helped people that were looking for caregivers I just felt very comfortable using care.com I would recommend them most definitely
Response from Care.comFeb 26, 2026
Thanks so much for this wonderful review! We appreciate it!
Kimberly
Made it easy to connect with families that are seeking in home care
Response from Care.comFeb 26, 2026
We love hearing this! Thank you for taking the time to post this review!
Stephanie M.
Care.com has shown me another way of a work life and being able to help people. Helping families accomplish goals and beimg able to help in the times that are needed is my goal!
Response from Care.comFeb 25, 2026
Thank you very much for sharing this! We're thrilled to know you've been happy with the app!
Chrissoula H.
So far my experience with Care.com has been great! The fact that there has to be background checks definitely helps me feel safer and knowing that the requests are pretty all legit. It’s a straight forward app where you choose what exactly you are looking for . Overall satisfied with the app! Definitely recommend!
Response from Care.comFeb 25, 2026
Thanks so much for the five stars! We love hearing about your experience!
A Ellis-Noonchester A.
I was in a pinch, trying to find a ride to medical appointments for an entire month. I placed an ad for Senior Services needed. Within an hour I had multiple candidates. I sorted through them and interviewed some in person and others by phone. Within two days, I got two great candidates. Easy process. I did pay extra for other services.
Response from Care.comFeb 25, 2026
It's wonderful that you found success so quickly using the service! We love to see it!
Richard E.
I put the notice up four days before we needed someone. We had five very fine responses. Interviewed two of them and hired one. The person we hired was a life saver! She was responsive, professional, and most important personable!
Response from Care.comFeb 24, 2026
Thank you for letting us know that you found a fantastic caregiver! We love to see it!
