Gluteus M.
Complete waste of time
Complete waste of time. I spent £25 on a one month subscription to read a message. This is non refundable. In the end it was only to find out there was no one suitable in my area on the platform. £25 to get nowhere. Meanwhile I have been able to find and contact suitable childminders on other platforms without paying a fee. It's a complete gamble if you get anything out of it or not so don't waste your money.
Response from Care.comMar 3, 2025
Thank you for your feedback. We're very sorry to hear that your experience was a waste of time and that you were unable to find suitable childminders in your area. We understand your frustration with the subscription fee and the lack of a refund. We strive to provide a valuable service, and we regret that we did not meet your expectations. To review your specific case and see how we can assist you further, please contact us through our Help Center and mention reference number REV-025180. We would like to look into this personally. Thank you!