Erin T.
Care.com was a horrific experience
Care.com was a horrific experience! I wish I had seen this thread earlier. The caregiver tried to hold me hostage financially, one week before her start date. When I promptly told her we would no longer be using her services, she was rude and petty. After I reported her, she lied to care.com. I have all the texts to prove she was unprofessional and broke their guidelines. No refund and no access to my account. I WILL NEVER use them and I am reporting this to all my fellow social workers. We will no longer recommend this company!
Response from Care.comMay 7, 2025
Thank you for providing your information. We will be reaching out to you via email. In the meantime, if you need further assistance, please reach out to us at [email protected] and please include Reference Number REV-025517 when you message.



