Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,700 reviews with 5 stars · Clear filters
Aracely S.
It's been a rewarding experience being part of care.com. I really appreciate all that you do. Thank you from the bottom of my heart . Have a blessed week.
Response from Care.comMay 9, 2026
Thank you for this wonderful review! We appreciate your membership!
Lisa McGuire K.
I am a retired college professor who enjoys children and I have had a blast providing occasional childcare and senior care for families. They are SO appreciative of having a caring, responsible person caring for their children or older adults when they are on vacation or just need an evening out! The payments serve as my “travel fund” so it is clearly a win-win situation!
Response from Care.comMay 9, 2026
We are so glad to see that you have been enjoying the app! We really appreciate this great review!
Kim
It was easy to set up our request tailored to our needs. Applicants were easily reviewed and contacted.
Response from Care.comMay 9, 2026
We love seeing this! Thank you so much for sharing!
Jocelyn L.
Easy to navigate website/app. I get periodic reminders to update my availability, add photos or reviews to my profile, and other helpful hints to improve my visibility to care seekers. The app has excellent messaging and video feature so interviews can be held in app without providing personal contact information. The onboarding process was simple and fast and included a background check. Overall, I am very pleased with the app. and the jobs I have gotten through it.
Response from Care.comMay 8, 2026
We're thrilled to see this wonderful review. Thank you for taking the time to post this!
ELINA C.
It is really effective and safe.
Response from Care.comMay 8, 2026
We love to see this! Thank you for the five stars!
Brenda
Care.com is great all my jobs being so excellent through them, customer service is wonderful
Response from Care.comMay 8, 2026
This is wonderful to see! Thank you for sharing the love!
Diana K.
It was very easy to use Care.com. There was many providers to choose from.
Response from Care.comMay 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Alexis G.
Care.com put me in touch with qualified applicants in the area and was easy to use. I liked that I could read reviews for the providers. I would recommend!
Response from Care.comMay 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
