Care.comReviews of care.com

Overall a very good experience and I gave a 4 stars vs 5 due to website is not always easy to navigate and would like customer phone number available as the chat bot was frustrating I am very happy that I was able to hire a great applicant within a week and I had a decent amount of qualified applicants to select from…I would use the service again

Pro's - good number of candidates Con's - Many candidates did not respond to requests for interviews, platform video calls were a little buggy, messaging feature indicated unread messages even though there were none, too many ala-carte add on features...service is constantly trying to sell additional content

Care.com is an easy way to find employment.

Easy to navigate the website to search for local jobs. Utilizing the tools to narrow my search for specific criteria expedites the process. I can update my profile, add photos, and adjust my services accordingly. Messages are efficient; notification via email works well, and allowing phone number sharing was a great addition. I’ve used customer service a few times; each time was due to suspicious activity. They worked within 2 days to address the issue. Cons; I have noted an increase in suspicious profiles over the last year, asking my age, location etc. questions care seekers do not ask. Care seekers could use more help or template to post needs. Some display they need 40 hrs of service when it’s only 5 hours a week, they post vague descriptions that question applying and others select every need and offer $10 an hour. I can only speak from a job seekers perspective, however, I have used Care.com since 2010. I have worked with a variety of people in different states as my husbands career moves us about the United States. I have meet some extraordinary families through Care.com. Overall I am satisfied.

The app is great for finding childcare, pet care, and senior care opportunities whether it is reoccurring or one-time. If I had to pick one thing that could improve, is for the app to send a reminder notification to the person hiring to update their requested job postings (hiring closed, start date update, specific breed of animal needing care, not interested in caregiver, etc) so that caregivers can easily decide on moving on to the next available opportunity. If update isn’t made, or deleted after it’s pasted start date, these postings are then just crowding the posts of people who are seeking care immediately/soon. Overall, I do enjoy using this app, it’s very easy to use.

Care.com has helped me find awesome people that need childcare services throughout several years. The customer service center has been great! I also enjoy interviewing with families to see if we are the right fit for each other. If there was a space on the platform to rate, and or to give feedback on the families that we are employed by that would be an awesome bonus to add to the website! Having the resources to be able to share your experience with future care providers is fair game.

I started using this app several weeks ago for job searching. The navigating is cumbersome, but I am finding clients.

Everything about Care.com in my experience for the last couple years has been very good! The specifics needed/necessary to create my profile made it easier to create in the application process. One issue I would mention is that the review process has a glitch somewhere. Each person had some sort of difficulty with the review going through