charlotte B.
plattenslager af værste skuffe
trak 290 kr fra min konto og dagen efter blev jeg lukket ,ned med den begrundelse at min annonce ikke var god nok

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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charlotte B.
trak 290 kr fra min konto og dagen efter blev jeg lukket ,ned med den begrundelse at min annonce ikke var god nok
Overfrakken
Vi har søgt en barnepige. Det er absolut ikke gratis. Det oplyses først når man forsøger at tage kontakt til barnepigen. Så koster det små 300 kr/måned i en abonnementsordning, som man skal huske at opsige. Ikke godt nok!
Spectrin
So many Great Profiles... But nobody responds.. This shouldn't be so hard to find some who wants to make $17/hour to watch one 5 year old boy. So frustrating.. I've wasted so much time on this site.. It's so Rude that people don't respond with a "Yes" or "No" Please
Response from Care.comAug 5, 2015
I completely understand your frustrations and I'm very sorry you have not received any responses. We would be happy to take a look at your job post and provide you with tips and suggestions. Additionally, in our Advice section you will find many helpful articles to help with your search as well as information on what to do when you are not receiving responses to your job post. If you have any trouble locating these articles or have any further questions or concerns just email us at [email protected] and we will be happy to help.
TamiP
Haven't had more than a few applicants on this site. Most of them are at least 30 or 40 minutes away. A lot of no responses or people that I have seen on site from 2010.(I did get a good response back then) One was so rude, I reported her. Very expensive, and confusing membership. I have spent around $160 and not one aide to help me with my daughter. Not a good experience this time around.
Response from Care.comAug 4, 2015
HI TamiP, we're sorry to hear that you didn't have a great experience this time around. We would love to help in any way that we can. Can you please e-mail us at [email protected] and we can take a look at your membership and job posting? We look forward to hearing from you!
Kelly S.
Site seem pretty simple,down to earth with a list of possible care providers with no free period and a list of different memberships to buy. After buying/paying for a membership you can access and try to find care(baby sitter for my children). 10 profiles were listed for my area, where none of them resulted in even one day of assistance with child care. Of the 10, I received 4 replies from numerous letters sent and a listing for child care job opportunity(15 an hour to watch 2 children). Of the 4 replies, all of them said they were too busy and 2 suggested other dates and times to help. After writing back, requesting to meet and working with their schedule changes there was either no response or another letter constant changes in schedule. It appears many of these care profiles might be fabricated, incompetent, preoccupied with other care work (since no one else is actually working or real) or something else but who knows? What a complete disappointment! The people from the site when contacted only cared about signing me up for a longer or higher priced membership, no attention or care and helping me find child care. Rip Off site, don't waste your money.
Response from Care.comJul 22, 2015
Hi Kelly, Thank you for sharing your concerns and detailing your experience. I am very sorry for your disappointment and apologize that you were not able to find a caregiver. We do encourage our members to respond in a timely manner and I'm sorry if this was not your experience. I can assure you that profiles are not fabricated, as verification checks are automatically run on all members based on the information provided. Additionally, we do have many tools in place, articles and resources to help with your search and if you would ever like to try Care.com again please reach out to us via [email protected] and we would be happy to provide you with tips and personalized support during your search. Once again, I'm sorry Care.com did not work for you and we wish you and your family all the best.
JulesM
Hi to be honest I did find a really reliable cleaner in the first month. But she was the only one who actually turned up for the interview. Very disappointed to find out that i have been billed for a monthly subscription for quite some time without being informed about it at the point when i paid the initial payment. It is also very difficult to cancel the subscription. For a company dealing with the infirm and elderly the subscription process should be made crystal clear and easy to cancel
Response from Care.comJul 7, 2015
JulesM, we're happy you were able to find a reliable house keeper and we're sorry for any confusion with our auto-renewing subscriptions. We do make our subscriptions easy to cancel at any time through your Account & Settings and setting your account to downgrade prior to your next billing cycle. Steps on how to downgrade are found in our Help/FAQ section online and we are always available through e-mail or over the phones M-F from 10am-6pm EST. If you need any further assistance downgrading your subscription, please contact us at [email protected] or 877.227.3115.
Brad
My account was removed for no reason with no explanation. I called and lady who answered was very rude and gave me no information. Horrible practices. The service I received from Care.com was very poor. I signed up and listed an ad for a nanny and before I could respond to one of the applicants I got an email that my account had been removed and was given no explanation. I called the customer service number and rep was very defense and rude basically reading off a script just telling me they don't have to have any reason or tell me why account was removed....not helpful. My wife and I had heard many good things about care.com from friends and family and were hoping to utilize the services but cannot for some reason unknown to us. Care.com provided us poor service in my opinion by removing account and giving us no explanation as too why.
Response from Care.comJul 1, 2015
I apologize for your experience Brad. If you would like to send us an e-mail at [email protected], we would be happy to answer any questions.
Laura
I was still trying to decide which plan to purchase, and my credit card was charged before I had fully decided and approved the purchase – I don't know how that happened! Then, the one ad I placed received only one reply, from someone who didn't even reply when I replied to her. I placed the same ad on craigslist for free, and got dozens of qualified applicants. This was a complete waste of money. What a mistake!
Response from Care.comJun 30, 2015
HI Laura, can you send us an e-mail at [email protected] so we can take a look at the charge? Thanks!