Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Nina B.
I love working with Care.com really comfortable smooth connection between applicants. Great service so helpful and convenient. Very much appreciated.
Response from Care.comMay 30, 2026
We're so happy to hear that you have had such a good experience! Thank you for sharing!
lisa
a great job was done, with my housekeeping
Response from Care.comMay 30, 2026
We love hearing this! Thanks so much for sharing!
Ms. K.
Care.com has been a very good site, and it offers many options for various needs. The hardest aspect on Care.com I have seen, is running into caregivers who really do not follow through. They never stick to the scheduling agreement, and they never show for even the first day of work. I am getting many who want more than we as parents make an hour-and genuinely do bare minimal. I have had to direct sternly caregivers on why they need to drive my kids to activities and then they complain I won't pay for their boyfriends. This is insane to me. So, all in all-Care.com itself is great, but be very mindful of the face the caregiver's wear. I have not been impressed yet. Keep in mind my children are older and self-sufficient, and they still try games. It is exhausting. Nanny work/babysitting is not a job you get to be lazy at, and I hope Care.com implements this same expectation.
Response from Care.comJun 2, 2026
Thank you so much for your feedback! We are sorry for your frustration, and please be assured that I have documented your comments for our management team's review. If you'd like any assistance, please reach us at [email protected]. Please include Reference Number REV-027013 when you contact us. Thank you!
Robert Di M.
Got a lot of candidates shortly after posting the position. I found several who would match my need and the one I selected worked out just fine. She was flexible with time and so patient with my wife.
Response from Care.comMay 30, 2026
We are so happy to hear that you have had a successful experience using our service. We really appreciate your sharing this!
Donna C.
I was able to find a great nanny job here. The cutest little girl with a great family.
Response from Care.comMay 29, 2026
This is wonderful to hear! We're so glad you had success using the service!
Donna M.
Always timely requests and responses
Response from Care.comMay 28, 2026
Thank you for the five stars! We love seeing this!
Kristin N.
I have been a registered caregiver for seven years with Care.com. This site is reputable and I have met several wonderful families needing Care. I highly recommend it
Response from Care.comMay 28, 2026
We are so glad that you have had such a great experience using the service! Thank you for sharing this!
Rosmery G.
In my experience since i started to looking for new jobs as a Housekeeper/housecleaning care.com it is the best i trayed other platforms and they charge to much every day and there is a lot of competitors so for me it is unfair to pay them and i didn't find a job. With care.com the price is fear and both Clients and caregivers. I am very happy with this company and i encourage to others this is the best five stars. Rosmery Godinez
