Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Jayni G.
Very easy screening process. Screened 14 applicants. Narrowed to 6 then to 3 and hired 1😊 So far so good!
Response from Care.comJun 9, 2026
Thank you for sharing your good experience! We are absolutely thrilled to see it!
Barbara P.
The care.com nurses aide Brittany I hired. She was wonderful, on time, supportive and caring.
Response from Care.comJun 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Cami B.
Care is a great place to find loving and trustworthy care for pets!
Response from Care.comJun 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Caroline G.
I have tried the other agencies and got no results. Care came through for me.
Response from Care.comJun 6, 2026
We are so thrilled to see this and are really happy you're having a good experience! Thank you for letting us know!
Marie H.
I was searching for nanny jobs and I was on the home page but all the positions were 15-20 miles away. Not convenient! And also, families would never contact me. Finally, I call Care.command talked with a staff and was told to use filters and since then, everything has changed. I can look at positions closer from home and also, I get contacted by families. So much better. However, I still think that the positions don’t offer a good enough pay.
Response from Care.comJun 6, 2026
Thank you for this feedback! We appreciate it and are glad to hear that your search has improved. If you'd like any further assistance, please contact us at [email protected] and we will be happy to help! Please include Reference Number REV-027039 when you contact us. Thank you!
Virginia
Easy and simple way to find a right fit job for my time and schedule. Trusted site.
Response from Care.comJun 5, 2026
We're so glad to hear that you are enjoying using the service! Thank you so much for this review!
Jacky
I hired Christine B. for medical appointments. She was great! On time, professional yet friendly and helpful. She met all my needs and I would hire her again.
Response from Care.comJun 4, 2026
It's wonderful to hear you found such a great caregiver! Thank you for letting us know!
Jemmy L.
I love the fact that I am able to interact with potential clients wanting to hire help for a loved one, that I can answer any of their questions, and we can set up Meet and Greets, and then we each move forward either way. My only frustration is when I fill out a maximum mile search radius (I enter a certain travel mile range away), but it gives offerings that are well over my travel mile range and therefore slows down my search. It's not a huge deal, just a little frustrating. But it's still a really helpful tool to keep me working! :)
Response from Care.comJun 3, 2026
Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-027030 when you email.
