Kannamma
Why your Terms of Use Care.com has to be an automatically renewing subscription service?
Nobody reply in this website. I paid only for one month but they charge me for second month, I didn’t realise they will make it as subscription. They don’t give any alert for second month before taking the money. £35 is a big money where nobody bothered to reply. Why your Terms of Use Care.com has to be an automatically renewing subscription service? You can ask for renewing or If you care about your customers you can send a notification before charging. All your terms are just taking money from customers, no care about serving the customers. It’s all rip off.
Response from Care.comNov 6, 2018
Hello, as stated in our Terms of Use Care.com is an automatically renewing subscription service and it is ultimately the member's responsibility to downgrade their subscription or contact us for assistance once through using the service. The same information is stated twice on the upgrade page when you had initially signed up. Moreover, that is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. We apologize if our billing policies were not clear.



