Care.comReviews of care.com

I attempted to book/contact at least 5 people through care.com within the first 24 hours. All people who supposedly were active in their memberships and logging in. The job was a sweet, easy, very typical house cleaning. NOT A SINGLE PERSON REPLIED. I don't even know if the memberships were real people. I immediately asked that they refund my card and cancel the nonexistent service. They clearly make their money of off first time subscribers because they didn't even entertain it, and told me that my subscription ended in a month as if saying we can't give you a refund for a product we have no intention of delivering but the good news is we won't charge you twice for something that doesn't exist. I called my credit card company and told them of the situation and they had it reversed.

Im a UK subscriber and if your thinking of joining this ridiculous outfit DO NOT!!!!!!!I joined well over a month ago as a Professional Housekeeper with 12 years plus of experience,excellent current references and a completely clean CRB check to this month. I needed some extra work as clients move,financially can't afford a Housekeeper or sadly pass away. So with this in mind I joined this Company paid extra to upgrade my profile applied to at least 50 or more of these alleged jobs with absolutely ZERO response. I emailed them several times getting a generic,impersonal reply. I really don't think these jobs are genuine or even exist. Oh another thing they do is go on your private Inbox Messages you have with them and randomly remove jobs at will you've applied for ??? Please do not waste your time or money with this organisation. I was excited at first then realised that these jobs don't exist in my humble opinion.Complete farce which is so disappointing when you are genuinely looking for work.

Site plus que mauvais, car aucun contrôle des adhérents, ma fille vient de se faire escroquer de 800 €, car elle s’était inscrite étant que baby-sitter, on lui a proposer un poste et elle a été victime d'une personne frauduleuse. Il y a aucun contrôle préalable, et aucune compassion envers les victime. Site à fuir absolument !

Do not understand the business model of these shysters. We needed coverage over Thanksgiving of 2018 because of family commitments. We had a women come for like, 8 hours over 2 days (she was GREAT.....and she was not the problem). We paid $39 to get the aide, but then, they never stopped charging us. We were charged $39 a month, every month since LAST NOVEMBER. This company has created a profit machine. They took our money and we got NOTHING for that money. Do not use these charlatans. They are the worst company I have ever dealt with.

The people contacted would either not respond or simply stop responding after agreeing to an interview. None were worth the time and expense of the membership

Disaster. Housekeeper stole all my Jewelry and some clothing.

Having paid for membership off and on for over 8 years I can speak from a variety of personal experiences. NO - you cannot communicate with anyone unless you or they have a paid membership. NO - You cannot post both as a 'provider' and someone seeking a service - UNLESS you pay for 2 separate accounts. NO - they do nothing to 'vet' jobs or 'workers'. NO - they do not make it easy to stop paying for your 'premium' membership - and will continue to charge your account unless you find the obscurely placed information to make them stop. NO - They do not allow you to send an easy to read, well formatted response which highlights your experience and capabilities to those seeking 'assistance'. Everything is jumbled into a block paragraph making you look like an ignorant fool who can't appropriately apply for employment. NO - They will not allow you to accurately update your information if their word count has diminished from 2500 to 500 words. In 8 yrs and out of approximately 75 responses to requests for care, I have received MAYBE 8 messages back. I went to interviews with people who were OBVIOUSLY not serious about hiring someone as well as driving over 20 miles to speak with someone whose 'ad' suggested they were within 10 miles. (once the connection and communication was successful - follow through was done out of integrity) Notifications most often received are from commercial companies who charge their clients $35-$40/hr and pay you $12- 15. NO - I do NOT recommend this company, UNLESS you have nothing better to do than spend your money and invest your time in well thought out responses to 'jobs' which may not even exist. *EDIT - My services were well appreciated by those who DID hire me - one for a full year and another until the gentleman needed to be moved to a full-time assistance home. I have positive reviews on the site and AM a reliable, caring. competent and intelligent caregiver. (not just a disgruntled somebody complaining)

Seriously people, does anyone watch 'The Checkout'. Understand your rights as consumers and their responsibilities as service providers. If you think you are being scammed then contact Consumer Affairs. You all have a right to be provided with a transparent and reasonable service for your money.