Julia C.
Renewal Subscription is misleading but purchase thru iTunes and you're covered
I too was mislead by care.com and did not realize my subscription would renew every 3 mon. Thankfully I was able to catch it the day I was charged for the first renewal. I had no other complaints or issues with their service. From reading the reviews it seems this is the biggest complaint and I would hope they would fix it. At least email a few days ahead of the renewal payment and make it more known upfront. I was able to cancel my subscription through my iTunes account and I was issued a refund. I am very grateful I only had to deal with Apple and they were so helpful. So FIVE STARS for Apple iTunes and their customer service.



