Luke P.
Ive unsubscribed from email marketing 6…
Ive unsubscribed from email marketing 6 times over a two week period and still continue to receive campaigns. Not acceptable.

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Luke P.
Ive unsubscribed from email marketing 6 times over a two week period and still continue to receive campaigns. Not acceptable.
Politically I.
An absolute basement operation scam. Try to cancel your membership and see how difficult it is. Call their customer care number and be put on hold indefinitely. No local dog walkers answered my ad, only ones who lived far away. I ended up paying dog walkers more for a 20 minute walk than for putting them into a doggy daycare for the entire day! I found out that my ad was discontinued after 3 weeks while I was paying for an entire month. I would never recommend this service to anyone, and I have only left a handful of bad reviews in my entire lifetime.
Response from Care.comJan 15, 2020
We're sorry you feel this way about the site. We appreciate your feedback and I'll make sure to pass this along. Please email us at [email protected] or message us on Facebook or Twitter if you have other questions or concern.
Anais
Perte d’argent, jamais aucunes annonces et réponses reçues malgré les dizaines de mail envoyés. Arnaque
Tijl
Horrible useless service, did not find anyone after a long time of searching and lots of messages sent. Moreover, cancelling your account is made so difficult that I thought I had succeeded, only to discover a few months later that I hadn't. Far too expensive for what it is, stay away from this site.
Response from Care.comJan 15, 2020
Thank you for your feedback. Please email us at [email protected] or message us on Facebook or Twitter and we'll be happy to review your account for refund eligibility. Hope to hear from you soon!
Lauren C.
I was sexually harassed and bashed for being a Bible believing Christian by my former employer's husband. I walked out after it happened and wanted to report it to Care.com but it was after hours. The next morning I had an 8am doctors appointment and then had to head straight to my other job. Long story short, because I work during business hours and my former employer's are rich and dont work at all, they had time to right a false report about me. After 10 years of working with Special Needs patients from Care.com, all who left outstanding reviews and recommendations, I have been removed from the Care.com community. This company is trash.
Response from Care.comJan 15, 2020
We're so sorry to hear about your experience, Lauren. Safety is our number one priority due to the nature of our business and we are concerned with the allegations you mention about the family you worked for. Please email us at [email protected] or message us on Facebook or Twitter so our Safety team could look into this for you.
Paul
This company will steal your money and you won't get anything from its service. We paid $50 to access the site just to be able to view what was being offered. What they don't tell you is that they will continue to take money each month. They are thieves and criminals. Don't be scammed.
Response from Care.comJan 15, 2020
We're sorry you feel this way, Paul. As stated in our Terms of Use and twice on the upgrade page when you had initially signed up, all of our subscriptions automatically renew until cancelled. This is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. We apologize if you misunderstood our billing policies, but do hope you were able to find the care you were looking for! Best wishes!
Felise K.
I joined this site as I offer an excellent service. I am caring, trustworthy, reliable and put all of my love into the work I do. I had a couple of good leads from the site, and then to boost my rating, I paid to do the background check. I had a traffic infraction from 6 years ago and without explanation they closed my account. There is no human to reach out to to offer an explanation. This crap company should either state that any traffic tickets will result in closing your account despite an otherwise exemplary background report. Or how about let the people looking to hire decide for themselves whether a traffic ticket matters to them when hiring.
Response from Care.comJan 15, 2020
We're so sorry to hear your frustrations, Felise. I'll make sure to share your feedback with the right department. Please email us at [email protected] or message us on Facebook or Twitter and we'll be happy to review your account for you.
Serenity D.
I'm trying to register but it doesn't accept my email and password. I thought I was registered already but still can't log in. What happened? I wanted to find any work or part time in here but I can't log in or register.
Response from Care.comJan 15, 2020
So sorry you're having trouble signing up. Please email us at [email protected] or message us on Facebook or Twitter and we'll look into this for you.