Care.comReviews of care.com

Please dont give any membership fee or any payments whatsoever. It's very hard to get hold of them. Very suspicious. They have a website but when it comes to canceling your membership, you WILL HAVE A VERY HARD TIME canceling! If you call them on the phone, you will not get a customer service rep. Either line is busy or they will hang up on you. I WANT TO GIVE THEM A RATE OF ZERO INSTEAD of 1.

Horrible DO NOT USE. I joined to help my daughter in law while son was stationed overseas. All providers were way overpriced tried to cancel after first month by calling. Told I could only cancel online on a desktop computer. Explained I don’t have one was told that no one could help me and I just needed to find a desktop computer still having to pay No help and just keep taking money

Total Scam, do not give them money, or engage with them.

Literally the most confusing scammers of all time. Cancelled my membership in November and charged until this coming July. Avoid avoid avoid. Please, when you read this, know that there is NOTHING professional about Care.com. Money grabbing thieves.

Scammers and really a garbage place.

Horrible service and questionable business practices bordering on total fraud.. they charge your account and you maybe cancelled at their sole discretion as written in their terms of service AFTER you have paid they don't need to offer an explanation or reason ...this is NOT a real company just a website.. you will never ever be able to get a hold of anyone or get a response.. every negative post on here is soo true

Do not download the app and DO NOT become a premium member. You will be forever charged even if you change your credit card. It is impossible to get a hold of people within this company and so far I have been wrongfully charged $1989 since 2015. This subscription does not show up in your iTunes subscription, they don't send you email statements or manage your account via app. If you know of a law suit against this company, please share it with me. Shut it down or do right by your customers.

I am an elder law attorney. Even I was scammed by this Company. Their "membership" (what exactly do I get) auto renews, but they keep their "Terms Of Use" very confusing. If you read it, it states that at their whim, they can change those terms. DO NOT USE this company. They will not return funds, even when they know that the consumer never used the service. They do not care. If you have been scammed by them, please contact your state's Attorney General's Office Consumer Division. Every state has one and the purpose of that office is to beat down these sorts of deceptive practices by big companies that are only interested in profit.