A V.
Utter thieves
Utter thieves. Like so many companies they rely on scamming you with a lure of a three month gold subscription (I paid £70) without which you can't read any messages. But the catch is that in the small print they are actually signing you up to a perpetual membership at £70 every three months through a continuous payment authority on your card or account (which you can't see under direct debits or standing orders in your statements). I have been fleeced for nearly £500 that I didn't agree to pay nor did I use their service beyond the first three months. There is lots of scrutiny about these scams (called subscription traps) across the EU. I have asked them nicely to refund me - guess what not a chance. They are hanging on to my money and hiding behind the small print to keep misleading the consumer. They don't even have the guts to just say they want you sign up for ever. You can try to seek recourse via your bank or credit card company and if needs be the financial ombudsman.