Care.comReviews of care.com

Can you give a zero? Waste of money. No qualified senior caregivers on site for major city. Looks like there might be quite a few until you realize after signing up that that other people are active on the site. They do not reply to messages. It is a total waste of money and the customer service is horrible. Even when you end your membership, they refuse to refund the fee you paid for the remaining, unused membership. They won’t even discuss refunding your whole membership. They refuse to get a customer service manager on the phone. Company management hides behind these barricades of their call center and simply tries to live off the past old initial reputation. Don’t waste your money.

Disappointed with service. Caregiver barely spoke English. No car; so, errands were out of the question. If you choose to use this service; it won’t take long to realize, it was a mistake

I tried to find work as a tutor on this site. Turns out I gotta pay for their premium service to....message my would-be clients? Hard NOPE right there. Out of ALL the dumb things to lock behind a paywall, it's the ONE thing that would get me the money I need to PAY said fee, because that's why I'm using their site in the first place: the need for money. Yeah, that's dumb, and they're dumb for doing it.

Care.com is a terrible service and deceptive in how they charge. i signed up for a 1 month description and somewhere in their fine print it says that they auto-renew. I intentionally signed up for a 1 month subscription, that is what my account is listed as, and they still kept charging me despite my 1 month subscription heading for my account. Intentionally deceptive company. Also, when i "hired" someone from a distance, I spoke with them on phone, made arrangements for them to care for my mother the next day and they did not show. They do not screen their people at all

took money out my account for 2 years until they sent me a renewal notice and I caught it, if someone is not using your service why would you take that money, did you think it was a gift for nothing, in most places that is theft, used their service for one month never again and did not get any caregivers either, they are not being a legitimate business.

Waardeloze site. Aan de voorkant krijg je andere mensen te zien die hun hulp aanbieden dan aan de achterkant. Opzeggen van abonnement is al helemaal uitzoekwerk. Je kiest ervoor om te betalen voor 1 maand zodat je het kunt gebruiken. Vervolgens verlengen ze het nogmaals. Staat heel ver weg verstopt op hun website hoe je het kan stopzetten. Oplichters.

Care.com has charged me a recurring $43 for posting a housecleaning ad. I never approved any type of membership. I asked them to provide any forms I clicked to agree or any documentation that showed I signed or approved a membership and they could not produce it. I asked to be refunded as they can tell I have never again logged in or even interviewed/ reviewed anyone for the job I originally posted. They denied a refund for more than just one month.

I feel like an idiot, should have known better, should have read the reviews first! Paid the $14.99 "background" check fee and applied for several jobs. Days later still pending. I currently work in a correctional facility where my background check took one day to clear. It also keeps prompting me to pay for... another background check? I was so confused because that is what the $14.99 is supposed to be for. So I thought I would call them or reach out via their help center. Non existent. Could find zero contact info. Tried to cancel my membership or remove my credit card on file. No can do. So I just replied to one of the spammy emails they keep sending. Hope it goes to somebody.......