Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Nicole
Terrible website!! So unhelpful when I called. I was a babysitter and they can’t unlock my account they just say to look on the link that doesn’t help. I’m so frustrated with this company never use them terrible customer service.
Steve B.
Beware!!! What a scam. They offer different lengths of subscription but everyone is a recurring charge. They are no different than Publishers Clearing House that prey on seniors. Pass the word.
KATE
They will not remove me from their email, I made the mistake of inquiring about pet care...,none in my area I have tried multiple times to unsubscribe but no luck. If this reflects their customer care, I wouldn’t do any business with this company
NP
such a big fraud, they have such a wired policy for Auto renewal. I got email in 2019 that they are unable to charge my card and in order for me to continue with membership, i need to update my credit card. But at that point after the email i did not wanted to continue. i just realized that they been charging my credit card for this many years,every quarterly. This is just a big scan and fulling their customers.
Stuart G.
As with many reviews on this site I joined for 3 months. At no point did they make it clear that the subscription was reoccurring. They then took three more subscriptions from my card. When I spotted it and went on their site you cannot delete the card only change the membership. Not recommend
Susan J.
Terrible. I wish i hadnt wasted my money but my friend recommended. They just did one of those auto charges on credit card and their site doesnt allow a bad rating and goes to error page. I usually research everything .. .my mistake. So sad so many bad businesses out there.
Laura C.
Worst website I have ever experienced, fake profiles and waste of money, do not sign up
Ashley Markham W.
Absolutely terrible company and customer service. We found a caregiver who lasted for about a week. Nice kid but he need full time work (not his fault) I hadn't logged into the app and was able to find another care giver. Difficult to downgrade account and they will not refund your account for services not used. Biggest crock of BS company I have ever seen. Not only do i have to pay for something I'm not using I was unable for find someone for 2 months and had to pay for it.
