Care.comReviews of care.com

Worst company ever. So many fake generated ad from the company. I saw one ad, requesting pet care 1 year from the request date. I was a premium member, responded to over 100 ads, 80% delivered, 20% seen of my message and 0% of responses. This was over a 30 day premium period. This company creates fake ads to try to get you to become a premium member. Do not waste your time. Post on Rover.com. I have more clients on Rover.com than care.com. Waste of money...stay away...this company needs a class action lawsuit against them for the fake ads they create.

Pffff oen ik! Vandaag ingeschreven en dacht daarna meteen... Shit opgelicht. Ik heb via de herroepingsmethode direct een mail gestuurd waarin ik het abonnement wil herroepen en ongedaan dus wil maken aan het emailadres in de algemene voorwaarden beginnend met infoNL. Mijn account was net beeindigd. En nu kan ik er toch weer in. Ga nu aangetekend de herroeping opsturen.

This company is a joke...worst experience I have had with their billing department. Absolutely no customer service. If I could give it zero, I would! DON'T WASTE YOUR MONEY!!!

I went on the website just to browse and see what it was like. I put in what I thought was search criteria and an email to get started. They created an account for me and listed a job posting without my knowledge. I started getting emails from "Caregivers" in my area asking about the "job posting". I responded to one of the MANY emails I had received from care.com within the first 3 hrs and no one did anything to resolve the issue. So I had to go figure out how to cancel the account on my own. Any company that baits and misleads prospects into creating accounts & posting their information without their full knowledge, is coercive and unethical!

I listed my job for £29 and then cancelled. They didn't cancel my account and not only did my subscription renew without my authority, but they proceeded to take even more money by charging the monthly fee 3x for no reason! They do not honour cancellation requests, I had to contact American Express to block them from using my card.

Worst customer service. They are robots and repeat the same lines. Membership rolled over and was a pending charge and they refused to cancel. I'll have my bank fight them instead. Run away.

Horrible experience. My membership auto-renewed, though I didn't expect it to. I reached out to them literally within 1 hour of the automated charge to my card. I didn't communicate with any caregivers during that time, or for several days prior. They refused to refund the auto-renewal.

This is the 3rd time I've used care.com. The last 2 times I placed an ad seeking a caregiver for my adult disabled daughter my job never even showed up!! And I could find no phone number for customer service! I paid $39 both times & my ad never showed, so I didn't have any applicants!! All I could do was look at & contact the people who were looking for a job. However they either didn't respond or weren't interested in my job. What a waste of money!! I have better luck with Facebook job postings & it's free.