Care.comReviews of care.com

I have been a member for many years and I have been trying to cancel and I get no response. I have written 3 emails, left voice mails and tried to live chat ( no one is ever available). My membership came due on 5/4 , I canceled on line and they pushed it out until next year 2022 and charged my credit card. Thus company has the worst customer service. Have received no call back, no response to my emails and of course no live chat. I would even give them 1 star but had to give sometime or I couldn't continue. Will be disputing charges now they left me with no choice.

Care.com charged me unauthorized and never get back to my query. worst customer service ever

This page is scam , I just realise recently . Someone reply to my profile about cleaning Job .Before I start a Job , she want be sure I have a clean background check . She send me a link to Employment Check Background Global Limited , link look genuine , but i follow other link chat Life COGC and then I give all details including my debit card and information to log on to internet banking . Next day I dont have a money in my account . Please people avoid this care.com .I will be never realise that behind nice log on ,they are wicked people . I look for a Job for long time and they use your naive and honest ! Inform evryone to not trap like i did 😟🥲

Just dreadful Just dreadful. They claim you have loads of messages to get you to sign up. When you do you find out that they're not real messages, they just automatically send you people's profile information. They automatically subscribe you and then refuse to answer any emails cancelling. I recommend anybody who signed up contact their bank and have payments blocked from these scammers and mark any emails from Care.com as spam.

What is going on. I been using them since 2008, never had a problem. My client pass away im starting to look for new ppl. Started updating the next day got email talking account close. This how I make money. Im in polk County Flordia working. If u have a problem report to your bank get Refund. Call community care licensing 844-538-8766 file compliant LETS START REPORTIMG THEM FEDERAL COMMISSION FILE A COMPLAINT. Do both.

Care.com is a SCAM! It said there was sitters at the time I needed today but I needed to create an account. Once they got my money, the site didn't allow me to contact anyone until tomorrow. I called the number to cancel my account and the guy played this very offensive recording and was very rude. Would not cancel my membership or refund my money. They have my info and I think this kind of shadiness will try to make other charges or some type of malicious acts. I would not refer anyone to use this service. I'm embarrassed that I got SCAMMED.

This company has poor customer service! I was charged even though I called to cancel my subscription. I also left a message on the website as instructed and waited for a response. I was spoken to rudely and cursed by a representative on the telephone for not answering his call. When they finally decided to respond days later. He called several times, and I was unavailable and, therefore, did not answer the call. When I returned his call, he said, "You didn't answer and rejected my call, but you want a refund. Now that is stupid sh**, isn't it? He continued to slander me on the phone until I finally informed him to report him and hung up the phone. He failed to provide me with his name and how no etiquette during our conversation. The representative called from the following number: (415)346-6654, a number based in the San Franciso, California area. Representatives need to be adequately trained on how to communicate with customers and handle the services required. This company did not handle the situation, and I should not have to address proper protocols to customers when I am the customer. This reflects poor management, training, and hiring of qualified individuals. I will be reporting the situation to the Better Business Bureau (BBB). Shame on this company!

This review is not in reference to any provider. I was unable to find one for my father. Only two responded by to my emails. My negative experience is with the cancellation system. I signed up for one month not being aware it would charge me monthly anyways. I get the next month charge so I go to site to cancel. Thought I had cancelled because I click on cancel probably 5 times well here yesterday I was charged again. I again tried the system but it kept timing out with a blank screen. Went thru this twice. I get on a chat. They say will cancel but won’t reimburse me my money. So I have to dispute the charge with my bank. There system is clearly set up to make it difficult to cancel any subscription. For this alone I would not recommend this company