Care.comReviews of care.com

I signed up for a year to be able to find baby sitters for my kids. First off, the quality of caretakers was not good. I don't blame care for that, but it is just my experience. Secondly, I ended up finding a nanny through an agency. I made the mistake of not going into my account to cancel the yearly billing. I forgot for 3 years. The only way I knew is because I saw a pending charge from care.com on my credit card. There was never an email saying thanks for the continued business. Nothing. No receipt. No email stating the year was coming up etc. I messaged care immediately and they told me there was nothing they could do. This may be one of the worst customer services I have dealt with compared to how big of a company they are. I will never recommend them to anyone and will go out of my way to recommend to NOT use them.

The profiles are fake and a click bait to make you pay for the subscription. They have photos of beautifull young women who they look like they are about to finish their law degree who they will clean your flat. None of them exist and noone will answer its a clickbait.

TERRIBLE customer service. They send you 100 emails a week but will not ever send you one to remind you of a payment. If you do forget to cancel beforehand, you WILL NOT be refunded as they do not do that. Customer service is no help and will tell you they have "disclosed" the information multiple times but when you ask, they actually only tell you once, when sign up. I DO NOT recommend this site, find something else for care.

cannot close account ,i am reporting them

What a terrible business model.

People writing these reviews are clueless to the world of scams concerning websites. I could go on and on but here is the short of it. 80% of the profiles (the ones you see and respond too or the ones responding to your request).... yes, they mostly are ghost profiles (fake). You will have correspondence back and forth with nothing but computer generated responses or an employee leading you on that you are communicating with a real business situation(you are not communicating with the person in the profile). It is all a ploy to make you think things are swell and good. Once in a while, you will find a real profile (who may not work out anyway) but you must waste hours of time responding to all the fake profiles, with fake responses. All just to lead you on. Many times the program will send you a response representing a real profile. The real profile person never sent this response. You find out the are not interested. Bottom line... you waste hours with all the fake stuff to maybe , one day , find a real situation.

Meget dårligt og bondefangeri. Selvom der står gratis medlemskab står der efter det man har ansøgt at man skal betale et beløb for at kunne få en samtale igang. Der bliver sendt en mail om at der er en person der har svaret på din ansøgning, hvilket ikke altid er en realitet ! Har afmeldt det og kan ikke anbefale det. Mange personer er forældede og ikke længere er til rådighed ift potentielle ansøgere

This outfit is shocking. They encourage people to sign up and post jobs. Then ask for £30 minimum to be able to contact the applicants, who by this time have already taken the trouble to respond to your ad. Fine is they are open and honest about their fees but the whole process is very underhand. They are also seemingly hard or impossible to contact as we have emailed them several times and not had the courtesy of a response. Avoid them like the plague.