Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Sharon B.
Well, again I tried the discount code 20MEMORIALDAY, and was denied. How can they get away with advertising a discount but not honoring it? Why was I denied? Is it only for a select few? Only for a certain age group or? Beware people…..this site can’t be trusted it seems.
Ben D.
Autorenewed and would not refund when I contacted them on the day
Kathleen
If I could give less than 1 star, I would. Paid for premium, downloaded app, checked profiles and messaged for availability, followed their prompts to place an ad for a senior caregiver, less than 24 hours after paying they would not post ad saying didn’t follow guidelines and cancelled my account.
Kim P.
I have used Care.com for going on 7 years and this year by far is the worst experience that I very well may drop them. Why? 1. Email notifications are not consistent when messages are received. So there are lags in communication. 2. Jobs are closed at the end of business day they were created so no one sees your posting and you DON'T GET THE CARE YOU NEED. As a mom that needs care for 2 SN kids - it's difficult enough to find care. Then throw in the additional challenge of your posting closing the same day you post. (it was a recurring posting with a start date of 6/7 posted 5/30 - so the soonest it should have closed is 6/7 or an email asking if I filled it).
Joi S.
Waste of money
Nick F.
They are sending me SO MANY EMAILS every day. I signed up to browse when I was looking for a cleaner. But the tens of email I get every day is too much. There is no unsubscribe option and when I email I get no response. Against GDPR rules and I just want this to stop.
Principle P.
No where on website to cancel subscription! Cancelled my ad months ago which implied my subscription was cancelled but it was not. Had to hold 30 min for chat to resolve and cancel, What a racket! Companies like this should be strung up by their gonads and shut completely down.
Hopa L.
care.com are fraudsters! they sent profiles automatically and lie that people have responded to job adverts to make users pay a subscription. Then it's hard to find way to cancel the ongoing payments and I am still to find a way to delete my account. What about GDPR compliance?
