Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Alfred
What a freaking scam!! They do not answer the phone. They automatically charge you month after month for bogus subscription fees. Their "Help" button lead you to a blank page. And they hide the cancellation option pretty well. All that and they do virtually NOTHING to provide their "service". Sites like this should be purged from the internet and the principals thrown in jail indefinitely.
Hedwig M.
je moet eerst betalen om berichten te kunnen sturen. Vervolgens reageert niemand of ze kunnen niet, te ver weg ... waardeloos
Emilie S.
Total scam, don't subscribe! Replies to ad are fake and just a way to get you to subscribe. No one replies if you try to contact them. Totally dishonest, can't believe they're allowed to continue stealing people's money given the reviews I'm reading here. Wish I'd checked before. Would give 0 stars if I could
Makhosi F.
Is there anyone want to file a lawsuit about this scam website? They took my $19 for CareCheck that I did not want. This company should not be in business.
Nicole F.
I have tried to pay these people but their website doesn't work to sign up. I contacted customer service over and over with no response. They charge WAY too much for a monthly subscription anyway, I can get the same service for free on local boards like Nextdoor. Their site won't even allow me to upload a photo of my pets. It's ridiculous.
Joyce L.
Don’t waste your money! After searching profiles to find a pet sitter, all had limited days and hours so that didn’t work for what I needed. I contacted Care.com customer service via email and received an automated response that someone would get back to me within 48 hours. It’s been over a week and nothing. I’m out $132 and clearly customer service could care less about their user’s experience. Do yourself a favor and search Next Door instead- it’s FREE!!
Lisa Kramer M.
I have tried this website several times in the past and I finally just give up! I have contacted many of the people who say they are "available" and they never return a message. Or is they do it is just to say that they are not available. Such a waste of time! Also- this company will continue to charge your credit card a monthly fee - even if you only signed up for one month- unless you manually go in and stop the charging of your card. It is a waste of money!
Andrew
Impossible to get customer support! Confusing website. Confusing pricing. Can't figure out caregivers' availability. Can't even find a customer support phone number. I wait 30 minutes for a Live Chat, finally get to #1 in line, only to be told no one is available. This happens all day long. What am I paying for??!!
