Care.comReviews of care.com

Terrible.. no responses to requests and no support to find a carer

Horrible customer service!

Shockingly bad, they advertise as if you can pay monthly then take all the payments in one go and I am now fighting to get my money back, disgusting, terrible service. They don't respond to your complaints, I'm now having to raise it with my bank and possibly take to the small claims court, do not use!!!

Clearly lying. When using a premium membership (which is available for an extortionate rate) you will get "messages" from carers who meet the requirements of the job you have posted. These messages are not actually sent by the carer, but are in fact a lazy copy and paste of their profile description sent to you in a direct message under the guise that it has come from their account. This is supposed to make you think that people are actually using the site to find jobs, however you will get no further messages after that. It is clear that the site intentionally uses these deceptions to make money, rather than actually trying to provide a service to make an honest income. So bad that I signed up here just to leave this review. Avoid at all costs and save yourself money, time and stress.

This company is a scam I tried to hire people about 15 people replied and I selected about 3 after we did the hiring process they just cancel or disappear. This happened so many times the company just show you list of attractive workers but not actual workers it is all fake.

FRAUD, Care.com company needs to be investigated. I attempted to contact the company to refund my $31.00 "refused". I will NEVER AGAIN use this company for anything. I tried to cancel the subscription, but was unsuccessful. My credit card company has been notified about this useless company.

Total fraud. I wish I have seen the review before. I am trying to cancel my subscription from last 1 week. I tried multiple times through their website to cancel. The SUBMIT button does not work when I tried to cancel it. I sent them email twice and tried to contact through chat. No one ever replied. Now, I am going to inform my Bank account so that they can not charge me for subscription. Totally unethical business

This is a scam. Do not give them your money.