Care.comReviews of care.com

Me han timado 20 euros. Pague el acceso premium y no logro contactar con ningún perfil aunque escribí al correo de soporte pasan de ti y listo. NO lo recomiendo.

Terrible company that took my money and I don’t have a way to reach out to them

Waste of money! You sign up for one one which is an insane rip off to begin with and they claim not to store your credit card info but they do and charge it monthly. Also not one person who reached out to me was even close to what i requested in the job title and they were all people i would never leave my child with. I reached out to them for charging me for the second month and no one responded (big shocker) but my membership has now been canceled. Save your self the money and look else where

I have been trying to remove my ad - I didn’t realise there was a fee and I have been flooded with emails from unsuitable people. I have emailed them twice to get the ad removed with no response at all from them. I just want it all to stop now

So I have been on Care.com for a year, did get 1 job as a caregiver. But unfortunately my lady passed away. So my year came up to renew my background check etc., so I went ahead and paid the $59. I get emails from them saying new jobs in your area. Everything was fine logging on, but recently I couldn't log in. Thought maybe just needed to change password, so I did change password and put my email in, it said no email existed, even though I had been getting their emails and just paid. I emailed them, did get 1 response saying will get back to me in 48 hours, so I waited and nothing so I sent again and nothing. I have made 3 attempts to contact them and nothing. I'm a pretty patient person but now I'm angry. I want and need to work or even just get my $59 back.

this company and their website are THE WORST, they just milk you for fees, I sent 150 inquires only 4 people responded. then they ask somewhere between $15 to $75 imagine that when you come to speak with someone to cancel your membership you get nowhere

When you post a job ad, you have to pay for a premium membership to read the responses. That seems fair enough to me - however, when you see a good amount of responses to your ad and sign up, you realise that care.com just sends them automatically. So people who may have registered years ago, and haven't been active on the site, are shown as having replied to your ad.

i’ve been a member on the site since 2016. this summer i had a new family refuse to pay me after babysitting for 3 hours & care.com didn’t have my back at all!! also countless times people who i politely decline to work for leave me bad reviews **without ever meeting me** you should not be able to review a sitter you don’t even know the last name or phone # of shame on you Care.com … also if this has sunken your rating it just shows you trusted your gut & dodged a bullet of a crazy client!!