Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Brianna D.
Cant find anyone that actually matches the requirements of my full-time nanny offer after spending money to even interact with the nannies that message you. Membership is hard to downgrade and the membership renewal fees creeps up on you when you forgot about the site. NO REFUNDS even when you never use them! customer service is hard to reach.
jim
None of the people with amazing reviews that they list as "active" actually have availibility. The few who do are available for a reason. They are completely flakey, take up your time, then no-show. Several housekeepers who responded to my ad were definitely not legally in the country, so how exactly does care run a background?
Micy L.
I have been charged 3 quarters in a roll. I tried to cancel them but can't find a right number to call. I tried to cancel via email. could not reach the right place.. I disputed the transactions with my bank and they refused it. someone needs to shut this place down. This is horrible.
Glancy K.
Care.com charged me up front for a whole year when advertised to charged monthly. They refuse to give me my refund and they also deleted my account. This is a janky company and the customer service sucks.
Ahlvik
Bluff och båg! Följer inte sveriges lagstiftning om konsumentersrättigheter. Svarar att dem stängt ner mitt konto på min begäran men några dagar senare är mitt konto uppe igen. Kundtjänst vägrar svara. Omöjliga att få kontakt med efter dem dragit pengar från mitt konto olagligt.
Alexandra L.
Sämsta sida jag någonsin använt. Har precis avslutat min prenumeration hos dom, hoppas verkligen inte att dom fortsätter att dra pengar. Kan inte understryka hur mycket jag absolut INTE rekommenderar denna sida.
Shaun H.
Do not use this company. prices are completely crazy.. 45$ a month for JUST finding someone? are they crazy?
Linda N.
Totally agree with all review I ha e reD. It worked, they took my money. NOW I can't log on. I tried their 877number at the bottom of the page and got the recording I got on their alleged brick and mortar number in MA. I am calling my credit card to see if they have a number. And to make sure it's not renewed next year.
