Care.comReviews of care.com

Det er et stort FUP - det er kun en pengemaskine....... Snyder en fattig folkepensionist, der mangler hjælp, fy! For den siger jeg bare.

They do not have a live person to call and refer you to email. They do not answer their email in a timely manner. I would avoid using them because it is so important to be able to speak to someone when a problem arises.

I filled out my profile and they billed my card. Then I got the notice that my application was not accepted. There's a button to click to request an explanation. Of course, I clicked it. (Who wouldn't??). Admin did NOT email an explanation. Under their FAQs it says to check spam. There was no email. I called a phone number that I found online and they said they do not handle any inquiries over the phone and to send an email. I emailed them TWICE asking why my profile was denied. I waited ten to twelve days between requests for explanation and how to get a refund. NO RESPONSE. I will be contacting the Better Business Bureau. This is awful.

I paid to get a background check, only to immediately be rejected without reason, after having charged my account. When I tried to cancel my subscription, I could not even get back on the site. And no # to call.

Absolute scam. I was continually charged after canceling my subscription and I can't talk to anyone, the phone number and email do not work. There needs to be a class action lawsuit brought against care.com and they need to pay out big money....absolute scam.

I cancelled my membership and closed the job posting on 4/18/2021. Care.com continued to charge me three $89 subsequent charges before I noticed. When I noticed, I reached out to inform that I had cancelled, and I requested a refund. The chat agent said all charges are non-refundable. Again, I have had 0 open job postings since April, and it's December. I asked for the phone number to billing/customer care and was instructed to go and find it on my bank statement. It was not on my bank statement, so I asked for it again. The agent refused to provide it and went so far as to send a smiley face. The billing issue is one thing, but I am especially disappointed with Adrian, the Care.com agent, because of their lack of empathy and unwillingness to support in any way, even to offer options. It’s like Care.com didn’t want our business. Also, when you call the phone number on the website it routs through an automated message and hangs up. When you email their help desk, an automated response says that the email address isn’t monitored, please check the FAQ page. They have a phone number that doesn’t work, and an email that doesn’t lead anywhere. Care.com is a scam. -A. Stevenson

The fact that you have to pay to be able to make money on here is kind of ridiculous.

I paid the Fee for 6 months, I needed Respite relief, a few days per month and never found anyone, when I reached out to the "caregivers" none of them were ever interested in One Day jobs.