Steven H.
Things went well
Things went well, got several replies, good people responded!
Response from Care.comFeb 18, 2025
We're so happy to hear you've been having a good experience on the site! Thank you for taking the time to share this review!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Steven H.
Things went well, got several replies, good people responded!
Response from Care.comFeb 18, 2025
We're so happy to hear you've been having a good experience on the site! Thank you for taking the time to share this review!
David D.
Angela reconnected with me and we resolved everything.
Response from Care.comFeb 20, 2025
This is great to hear! Thank you for taking the time to let us know!
Angela
Care provides a lot of resources to help your search and do your due diligence when hiring someone, so that you feel empowered with knowledge and prepared to have a professional experience
Response from Care.comFeb 13, 2025
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Carol W.
Waiting to hear back from the one who did respond. Otherwise, no.
Response from Care.comFeb 5, 2025
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Deanna M.
Easy and stress free The process was extremely easy and I received very qualified individuals in a short period of time. The only thing that would make this better is after paying for the premium service I am not able to utilize any of the additional background check options.
Response from Care.comJan 29, 2025
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
Tana D.
Tough in Rural Area. I set up an account to find my grandpa care in rural Oregon. The principle is sound and transparent - you pay a fee for them to connect you with people you then pay directly. A good approach to find more affordable care by working with independent contractors. I didn't have as many options that worked and we didn't find a provider through the site. I also forgot to cancel the service and it auto-renewed. It's hard to find their customer service page but when I finally did get ahold of them they refunded my money within 20 minutes for the additional month even though it was my fault that I didn't cancel it in time. In a city it seems to work well - my friend had great luck finding a provider for her dad. She had tons of people to choose from.
Response from Care.comJan 27, 2025
Happy with app/site but gave some feedback. We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
Ann D.
Our care sitter was fantastic. Grateful for care.com for “introducing” us. Prices are high so can’t use care.com often but glad they were there in our emergency situation
Response from Care.comJan 22, 2025
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
Laurel
We have used your company in the past and were happy with the results. When we were in need assistance in finding the right fit for our household once again we immediately went to your company’s listings. Background checks, reviews by other clients, upfront pricing, etc. are a few of the things that are very appreciated. We have been able to find the “right” housekeeper within a month each time your services have been needed. The ease of canceling a subscription once your service is no longer needed is also a huge plus! Thank you!
Response from Care.comJan 17, 2025
We are so thrilled to hear you've had such a good experience using our service. Thank you for sharing!