Care.comReviews of care.com

My experience as a service provider has been poor. It's a great concept to connect providers with people who need services, but the execution is disappointing, at least in my area. Might be awesome for big cities, but not so much for small towns. Few jobs are posted, there is constant pressure to fill out an availability calendar, which does not apply in all cases, and I am confused as to whether this is limiting my exposure. Unclear how that works. When you apply for jobs, you rarely hear from someone. Most jobs are closer to the big city, and even if you are willing to travel for a client, they seem to want a next door neighbor, not someone 20 miles away, even if you regularly travel to a work site. It looked promising but the actual experience did not pan out as hoped. I say this understanding that Care.com has no real control over the professionalism or courtesy of the people using it, nor can they help the infrequent utilization of certain areas.

I did not have s good experience. Every time I tried to update profile it wound but as it went back to the original I was trying to edit and I never could get my photo or bio approved and filled suggestions on the card.com webdite

There seems to be more scams on care.com then actual job posings. Something needs to be done to better secure the site. Also, needs more advertising to solicit business.

I have been a member with Care.com for several years now. I have never received a sitting job through this site. I have applied for many jobs. I'm totally disappointed and don't plan to stay a member much longer. It's been a huge waste of my time.

The Care.com experience is hard to navigate and is constantly trying to upgrade to the point of being irritating.

Only 1 person emailed me then cancelled interview at the last minute. People do not get back to me about jobs that I apply for and that I feel I am very qualified for. It's ashame because my time is very flexible and most jobs are very close to where I live. Will not be renewing my membership here.

Potential caregivers don't respond. This is a huge, huge issue.

Had a horrible experience with customer service. I subscribed for a year at a discounted rate. When my 1 year was coming up for renewal I never received a notice that I was going to charged. I didn't realize I was charged until I received my credit card statement 30 days later and I was 4 days past the 30 days time limit to dispute a charge and customer service wouldn't give any exceptions. I even said I would pay for the 1 month and asked if they could credit me the remainder of the year. They would not even give any exceptions. I have been a customer for over 5 years and spent a lot to Care.com. I would expect more out of customer service. I don't like companies that steal good customers money that work hard for their money....especially when I don't need their service. If would be nice to suspend my account and then stop my year until I decide to reopen it....at least I would get my money's worth.