Care.comReviews of care.com

Response from Care.comMay 4, 2022

Thank you for your feedback. Please reach out to us through our contact us link at help.care.com or through Facebook Messenger, so we can look into this more. Please include Reference Number REV-002245 in your response. We would be happy to help. Thank you.

Response from Care.comMay 4, 2022

Hello Sharon, Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the site. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-002234 when you message.

Response from Care.comMay 4, 2022

Thank you for your feedback. The safety, security, and privacy of every Care.com member is incredibly important to us. There can be several reasons, why your account has been deactivated and you can find more information about it on our Homepage. I'm so sorry to hear you didn't have any luck with our service. I can assure you that we have many happy members make great connections using our service. If you have questions or need further help, please reach out to us through our contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-002226 in your response. Thank you.

Response from Care.comMay 4, 2022

Thank you for your feedback. We're so sorry that your experience made you think our site is not legitimate. We can assure you that the profiles on our site are real and we've had many happy members make great connections using our service. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-002222 in your response. Thank you.

Response from Care.comMay 4, 2022

I am sorry for your frustration, The free membership gives you a chance to try our services in case you weren’t ready to commit to purchasing a Premium Membership when you first visited Care.com. To ensure the safety of our community and to support our efforts in providing you a high quality service there is a fee associated with a Premium Membership. If you need assistance please reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-002218 with your message.

Response from Care.comMay 4, 2022

Hello Manda, We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-002214 with your message.

Response from Care.comMay 3, 2022

Thank you for your feedback. We're so sorry that your experience made you think our site is not legitimate. We can assure you that the profiles on our site are real and we've had many happy members make great connections using our service. We 're also sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. Every member has the possibility to cancel either by contacting us or directly on his/her account. We are happy to answer any questions you may have and help you managing your account. You can reach us through our Contact Us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-002188 in your response. Thank you.

Response from Care.comMay 3, 2022

Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the site. If you'd like us to check your account and help you further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-002172 when you message. We would be happy to help. Thank you.