Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Anglex
I had a wonderful experience with the care.com. Their service and attention to your profile Anna attention is very caring.
Response from Care.comAug 6, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Laurie
Fast response time, quickly able to change notifications for any special requests (if potential job looks really promising and meets your current schedule).
Response from Care.comAug 6, 2026
Thank you for the 5 stars!
Karen E.
It was easy to set up a job for what I wanted (housekeeper) and it was easy to cancel my 1 month “membership” once I found someone. I understand having to pay for the service of finding someone who has already had references checked and a background check done. I interviewed 3 people - all of whom were very professional and qualified.
Response from Care.comAug 2, 2026
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Kelli B.
The platform has been easy to use and I have found a couple of great positions here. I have recently explored a few competitor's apps but found them to be much more difficult to navigate. This app is the best that I've experienced.
Response from Care.comJul 31, 2026
This is fantastic! We're so glad you are happy with our service!
Hoyt B.
Easy, trustworthy, secure...couldn't ask for more in a complicated world. Have hired multiple caregivers through the site over 10+ years, and have never had a bad experience.
Response from Care.comJul 31, 2026
We love to see this! Thank you for sharing your experience!
Emmitta J L.
The Care attending was great absolutely, understanding of my limitations and responsive to them. She was prompt on time and very patient. Her knowledge about how to get me thru the TSA, baggage etc was very helpful.
Response from Care.comAug 6, 2026
Thank you for the 5 star review
Rhonda H.
I have had a awesome experience with Care.com. I have be a member for a long, long time and have gotten many, many jobs through Care.com. Im a caregiver in a remote area and I put in the filters where I would like to work and they have always come up with a job in my area. It is my Go To when im looking for work. It's completely one of the best sights I've ever experienced. Well worth the monthly payment. I highly recommend it. Thank you Care.com Sincerely, R. Hoyt
Response from Care.comAug 6, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Mz P.
I love the app but it should screen the people who we accepted too..
Response from Care.comAug 6, 2026
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
