Care.comReviews of care.com

Response from Care.comJun 20, 2022

We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-004048 with your message. Thank you.

Response from Care.comJun 20, 2022

Thank you for your feedback. We're sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at help.care.com or through Facebook Messenger so we can look into this more and make sure you did successfully cancel your subscription and that you don't have multiple accounts. Please include Reference Number REV-004033 in your response. Thank you.

Response from Care.comJun 18, 2022

Hi Rose, I'm so sorry that your experience made you think our site is not legitimate. I can assure you that the profiles on our site are real and we've had many happy members make great connections using our service. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-004014 in your response.

Response from Care.comJun 20, 2022

Thank you for your feedback. We're sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-004009 when you message. Thank you.

Response from Care.comJun 18, 2022

Hi Ashley, Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the site. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-003991 when you message.

Response from Care.comJun 17, 2022

Hi Devonie, I'm sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at help.care.com or through Facebook Messenger so we can look into this more and make sure you did successfully cancel your subscription and that you don't have multiple accounts. Please include Reference Number REV-003975 in your response.

Response from Care.comJun 17, 2022

Thank you for your feedback. We're sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at help.care.com or through Facebook Messenger so we can look into this more and make sure you did successfully cancel your subscription and that you don't have multiple accounts. Please include Reference Number REV-003955 when you message. We would be happy to help. Thank you!

Response from Care.comJun 17, 2022

Thank you for your feedback. We're so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-003938 when you message. We would be happy to help. Thank you.