Care.comReviews of care.com

What a terribly money hungry company this turned out to be. They were okay at first, just providing a platform for those in need and those who offer their services to connect. After a while they discovered how many ways they could make more and more money from both sides. The icing on the cake for me has been the suspending of my account due to some inaccurate information from a background check an applicant requested. I've had an account with them for about 6 years and they suspended it in seconds. No way to argue or appeal it just suspended all because of some backwards information they received from the company they chose to use to run the check. All I can do is argue it with that agency but the damage is done now. The first part of the disclaimer underneath was about how No refund would be issued seeing I just signed up for premium membership, that says it all. It's really okay though, their loss because I know my worth. My biggest piece of advice is to cancel whatever credit card you put down for payment regardless of whether you're looking for help or looking for work because they will automatically keep charging you another term whether you signed up for it or not and once your account gets suspended like mine it's impossible to do anything about it through them. Shame on you care.com I'm editing since I'm unable to reply to your response. If only you were as quick to respond on your own platform since I still haven't heard back from you. Please don't add insult to injury. I've had a account with care.com for 6 years. If you read my review properly I said due to inaccurate information on a background report from a $2 company you use to run them you suspended my account. I met the qualifications for 6 years up till now is what you're saying? I'm beyond qualified and I know my worth. I have 10 messages in my in box from jobs I applied for that I'm losing money on thanks to your negligence. You're also making things worse for care.com referring to a refund I will receive, when the first thing stated said a refund will not be issued. All of this documentation is being stored and I've already hired legal aid against you and the poor excuse for a background check company used in this. Continuing to run your platform this way will not keep you in business much longer and if you want to smear my reputation and career I will not stop till the same is done to you. The only difference is you really are guilty of it. See you in court ...

If I could give zero stars , I would . They are beyond the worse company I have ever encountered. They pressure to get screened so you will appear higher up. I got a job about 3 years ago. I did the job and then was NEVER paid. You can't talk to anyone in this company. Their chat doesn't work. They are robots. They give no warning that they are going to renew and just do it. I looked at my credit card account and saw a pending charge. Contacted them and THEY REFUSE TO CANCEL AND REFUND EVEN THOU IT HASN'T POSTED. WHAT A SCAM, A COMPLETE RIP OFF.

I used to use care.com when I was a caregiver. Now, I NEED a caregiver. The only way I can log onto my account now is to do a background check and pay for a $19 screening fee. Nothing says this is needed for a person who needs care. When I tried to delete my account so I can create a new one as a person needing care, I can't, because I have to be logged in. I'm not paying $19 and going through a background check just so I can delete my account. When I try to click the Contact Us little bubble in the corner to ask about this, it makes you log in, which I CAN'T DO without paying them money! There is no other way to reach customer service. No phone number or email. This site is a joke.

Absolute ripoff

I was only trying to see how it worked, and found to my chagrin that they had signed me up: i have been receiving applications for a job I don't have, and I can't kill it. I've tried everything. They are tying up my email account.

I would not recommend this site to anyone. I have been on there for several years and have yet to get a real job. I did one job and after I cleaned a filthy apt and was " supposed" to be paid, the payer blocked her number and refused to pay. They renewed my supposed employee check and refused to refund me after I informed them they did not send an email about renewal. You can't actually talk or chat with anyone. DON'T SUBSCRIBE. COMPLETE RIP OFF. continuation. THEY CONTACT ME THRU HERE AND I CONTACT THEM IN HOPES THEY WILL DO SOMETHING. THEY REFUSED AGAIN ALTHOUGH THE CHARGE IS STILL IN PENDING MOOD AND NOT POSTED. THIS COMPANY IS A COMPLETE AND UTTER SHAM

I would actually give these guys zero Stars if it wasn't for them connecting me with a few people that were great they have a terrible problem with not paying people holding their money not answering a phone or getting back to emails. That just coming from a care givers point of view!

I literally signed up, and went with the subscription plan, but now when i tried to enter my information i keep getting “an error occurred” and i can’t even cancel the subscription! I want my money back and i want it canceled.