Care.comReviews of care.com

Response from Care.comJul 6, 2022

Thank you for your feedback. You can anytime reach out to us through our contact us link at help.care.com or through Facebook Messenger so we can look into this more and make sure you did successfully cancel your subscription and that you don't have multiple accounts. Please include Reference Number REV-004485 in your response. We would be happy to help. Thank you.

Response from Care.comJul 5, 2022

Thank you for your feedback. We're sorry that your experience made you think our site is not legitimate. We can assure you that the profiles on our site are real and we've had many happy members make great connections using our service. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-004481 in your response. We would be happy to help. Thank you.

Response from Care.comJul 5, 2022

Thank you for your feedback. We're sorry to hear you feel our subscription service is dishonest. Our service is by subscription so members have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Member Care team at any time. Our Member Care team can be reached via the Contact Us link in our Help Center found at help.care.com or through our Facebook Messenger. If you'd like to discuss further please reach out to us and include Reference Number REV-004480. Thank you.

Response from Care.comJul 5, 2022

Thank you for your feedback. We're sorry to hear that you didn't have a positive experience with our platform. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-004479 with your message. Thank you.

Response from Care.comJul 5, 2022

Thank you for your feedback. We're sorry to hear you have been getting charged after you feel you cancelled your account. If you have questions or need help, you can anytime reach us through our contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-004472 in your response. We always try our best to help you with any kind of problem. Thank you.

Response from Care.comJul 5, 2022

Thank you for your feedback. We are a paid subscription service and not a free service. We're sorry if you thought otherwise and therefore felt mislead. That was never our intention. Many sites like ours charge a fee in order to be able to offer you the features our site offers. Otherwise we'd just be like any other free classified site with very little to offer. Thank you.

Response from Care.comJul 6, 2022

We appreciate your review. We'll be sure to share your feedback with our management team.

Response from Care.comJul 6, 2022

I'm sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at help.care.com or through Facebook Messenger so we can look into this more and make sure you did successfully cancel your subscription and that you don't have multiple accounts. Please include Reference Number REV-004427 in your response.