Care.comReviews of care.com

They deactivated my account on a misunderstanding (on their part). Wednesday July 20th I put in my experience that I worked with a business but they thought I was acting as the business. I AM AN INDIVIDUAL. I have emailed them with no reply. I lost two interviews last week because of your misunderstanding, Care.com! I payed money and I’m not paying again, you need to fix this! Contact me now!

This seems to be a scam in regards to the fact that it is impossible to have them stop withdrawing money from the card they got. I have sent them several emails without any replies, managed to eventually get through in the phone and in april I managed to have them cancel it, and send me an mail with confirmation that the subsription was cancelled, but they are still drawing money from me every month! And they dont reply!!!

I wish I would have read other reviews prior to signing up. The site conned us into forking over almost $500 for a year subscription and background check options. I live in another state and am looking for someone to help my elderly parents with errands and transportation. The very few (3) replies to the simple job posting were highly suspicious. One woman was straight up crazy. Another responded once and then disappeared. The other, as it turns out is running a dishonest side hustle and intended to bring unknown/unverified “caretakers” into our home as her proxy after the first meet with my parents. (this was discovered by accident after several conversations and was not voluntarily provided) What choices! And our needs are so very basic! Which is most concerning. Definitely wouldn’t entrust this resource with anything more! We won’t get our money back, but at least I can actively work to keep others from spending theirs.

I got no responses and most of the profiles of the nanny's I reached out to were out of date or no longer active. Complete waste of money.

I was looking for a cleaner, I googled and found this website. Think it needs shutting down everything about its ethics are wrong. I highly advise just advertising on Facebook for FREE you’ll get a bigger audience, I will not pay to reply to potential cleaners. All about money and it’s wrong.

Oh! How I wish I had read these reviews first. I tried finding a caregiver and didn't have any luck with absolutely ZERO responses to messages I sent to people near us. I didn't realize my mother's charge card was charged for 17 MONTHS until I logged onto her account yesterday. I am asking the company for a refund since we had not used the site except for the first month for a few days. Via the chat, I was told no refunds for the "pro" subscription which is the only way you can get info about potential caregivers. I have emailed them and hope, but doubt, that my mom will get a refund. No emails or invoices sent to make us aware charges were continuing. Don't even bother to log on for a trial.

What can I say, they got me for 33.26. This site is definitely a scam. I thought I had a message, and you can only see a name but none of the actual message. Being desperate to find pet care for an upcoming vacation I caved and joined for a month, what a mistake. There was no message, and no response when I contacted the provider whose profile was posted in my messages, so not sure how they did that? Maybe care.com finds people who match and post it? So upset that I gave in, and now my credit card is still on the site and I can't get it off. No customer service to call or chat with, I did send an email and will tell everyone I know to run the other way. Too expensive and the providers listed don't respond. What am I paying for?? Hahaha, and then they respond with an email that doesn't work! Unethical is an understatement.

They don't send you invoices. At all. When I subscribed to their monthly membership ($45 per month, automatic renewal), I assumed I will get invoiced monthly as that's what decent businesses usually do. My credit card was debited monthly without notice which made me forget that my subscription was continuing. I'm currently disputing with them. Should I take them up to Fair Trade Commission?