Care.comReviews of care.com

Very kind and responsive lady

It respected privacy on both sides of the transaction.

The only thing that I believe this app should improve is that we as professionals we should be able to give some reviews on the clients as they do on us. Sometimes we encounter some not so nice and mean clients and we should warns others about them.

It was quick and trustworthy but a bit confusing when booking. Sitter was kind and genuine. She was also flexible when I was running late and stayed for an extra 20mins.

I had an issue with my account being mistakenly closed, which caused me a lot of concern as I had many important reviews there for my housekeeping work — my main source of income. However, after posting my complaint here on Trustpilot, Care.com responded promptly and resolved the issue by reopening my account. They also offered a £10 refund of my Premium payment as an apology. I truly appreciate their support and hope to continue using the platform with confidence and mutual respect from the Care.com team.

I found a good selection of applicants and it was easy to communicate with them. Your website however is not good. It confuses other kinds of jobs with “babysitters” and doesn’t provide a clear cut way to organize applicants or remove those you are not interested in entirely. It becomes very difficult to keep track of where you are in the process with each applicant.

I had trouble in the beginning on my journey with Care. It took forever for a background check, everything came out good but I needed to work like everyone else. But in general it was a wonderful experience working. I enjoyed taking care of the elderly and animals as well. This is a great opportunity for people who work hard and love what they do.

Fast and quite a few positive responses that were able to fill the need for me. Very nice responses.