Care.comReviews of care.com

I am a CNA looking for a job and i start applying in care.com.i went to Google to read some reviews and wow i just want to thank every person who wrote their experience you just saved my time and money. THANK YOU

Absolutely horrible service. I was signed up for auto renew which I didn’t realize, they refused to give me a refund even though I haven’t used the app in months and sent a complaint 2 months ago and they didn’t cancel the subscription or respond. I hired a housekeeper who wasted my time and has no idea how to clean just moved dirt around on the floor. Even required me to have a meeting with her before she would schedule and then after cleaning only a couple of times tried to almost double her rate. She filled my dish washer with cat dishes with huge chunks of cat food and left the floors absolutely filthy with a cheap flat mop. Service is so horrible they charge you and refuse to refund for a service you haven’t even been using!

No customer service at all! Email failed. Phone number failed. I cannot login to my account. Password reset failed. (no password reset email comes in. not even in junk folder) now they are charging me 87$ for auto-renewal. AUTO! This is absurd. I understand now why people are calling this service SCAM!

This website is inhumane. Why? There is no human contact and software is God. The caregivers are not vetted, and the information they provide is invariably false. Care.com is a host engine for people who want to make money taking care of people who need help the most. Taking advantage of the weak and destitute is shameful, but Care.com doesn't care. How's that for irony, Alanis Morisette thanks for the words. Any social worker who recommends Care.com should lose their license.

The price of $256.80 on July 26th and then $166.28 on July 27th for basically placing an ad, is astronomically absurd. I cannot fathom how care.com can justify charging such a high price in such an intentionally misleading way. My only understanding now is that it is a scam posing as a helpful resource for parents and those looking for childcare. I never received a statement stating how much I would be charged and for what services. The only way I knew that I had been charged was to review my credit card statement. The interface is intentionally misleading to get users roped into a substandard service for an extremely high cost. I will be contacting the Better Business Bureau. I will also be leaving a lengthy and honest google review and anywhere else I can talk about how terrible my experience has been. I will also give my very honest opinion when a parent, I know many in my community, asks where they can find childcare. It is so sad that your company preys on desperate parents seeking childcare during such a difficult time. My only wish is that you will go out of business sooner rather than later, because if this is how you manage your company, profits above people, that is what you deserve.

Care.com is a bad business They let unavailable services advertise to their website to entice new customers to sign up and pay very high and unreasonable fees, thinking positively that they could get one of those service, but after paying lots of money in membership fee, no one responded after contacted more than 15 advertise services because they are either unavailable or just not real; even to communicate and be nice to customers they could not do it. Then, when question the customers service they only wash their hands, then cut you off from contacting help and customers service. I paid $75.00 for all rudeness without service in care.com. How this business exist, scamming many parents?

Care.com is a scam site you pay for people to help you in need and all you get is emails no calls pathetic.this site takes your money and lies to you.I only hope one day the owner of this scam site need help and some other site hurts them like they hurt others in need

Appalling treatment, I answered the advert from a young lady because she was the nearest to me, The site asks you to email the advertiser, which I did. I then answered her questions and waited for a reply, when it never came I simply asked if she could tell me whether or not she was accepting the offer so I could move on. The ladys sister replied Saying she would contact the Police if I contacted her again. She seemed to imply that they considered me a pest. I sent Care Com a £70 subscription just the day before. For the lady to let her sister read my Private correspondance then make a threatening reply is a breach of confidentiality and trust, but the insinuation I felt to be a slur on my character. I want to leave and get my money back, how can I trust other advertisers not to act the same way, It seemed they saw a 63 year old man who lives alone and immediatly formed their own conclusions I would rather give them no stars at all, for sharing my information with her sister she should be sacked immediatly, they have also reported me to Care Com, doubtless Care Com will take their part. If you are Male avoid this site at all costs. simply replying to their ad with an email could get you into a lot of trouble. I feel set up and I am very bitter.