Care.comReviews of care.com

Ja så betalte jeg Og hvad var det så intet job de samme mails de samme job ingen kontakter mig Og så vil de have penge jeg har bedt dem om at slette mit kort men op til flere gange de gør det ikke Det er en total FAKE side

There is absolute zero support, nor any contact from the provider side. My job alert/offer was not published before the date when I would’ve needed help with childcare. Nor did anyone ever reply to my messages when I tried contacting care.com. I feel like there’s just a huge automated platform behind this whole thing. Would I ever hire anyone via sich a homepage? NEVER.

I have to agree with the previous comment-worst service ever! I am a member that provide my services. After over a year they cancelled my service stating I had broken the rules, without explanation. Which is crazy since it has always been the same profile from the beginner, with a tweak or two to update my profile and services. This is the second time I've had a problem with them (the first time it was unauthorized charges), but after giving them a 'piece of my mind' and their apologies and promise that "it'll never happen again" I resumed my affiliation with them. I won't make that mistake again. The problem is that is there is limited competition so they feel they can treat you anyway they like. It's time for someone to start a REAL care company and do it right, with consideration of their clients. As a former business consultant and grant writer, I think I can get some of my former clients and angry former clients to form this partnership.

I have been looking for a part-time job to supplement my income and looked into Care.com and began the process of signing up. I then changed my mind, but I have been unable to cancel my information from their site. I never finished the set up but it would not let me go back and there was no way to delete the information. I e mailed the company and they said they would get back to me in 48 hours but that has not happened. I have been getting e mails to finish my set up but I am unable to unsubscribe to the e mails. I have tried again to e-mail the company to have them delete the information as it is impossible to delete it from their website but it now will not process. I am EXTREMELY wary of this company now and would advise all that want to use this site to BEWARE. If I could give this a 0 rating I would. Methinks something is rotten in the care.com world.

I've been working as a nanny through a family I met on care.com for the past 10 months. I had to re-do my background check to look for a new nanny family as mine is in school now; sadly, my paid background check has been pending for almost 2 months now. I've been in contact with your team, and they assured me it would now be complete on the 23rd. I reached out again as this did not happen and my case was closed so I had to start all over again. I also was able to message 2 families who wanted to interview me about a month ago but then the app blocked me from doing so. I now seem unreliable to these 2 new potential employers as well. I've worked with children for over 18 years and would love to continue to do so but this experience has forced me to take a break :( I've been waiting for a reply to over 4 different messages regarding my inability to get work b.c your site isn't functioning properly. I'm still waiting for a reply from my message from a few days ago and I sent another one last night. Please respond to the multiple messages I've already sent. I don't have Facebook either so an actual human would be great especially with a site called care.com where children are the focus. Thank you for responding, I'd love a resolution though.

They double charged my card for the month of September. I closed my account and now I can’t access my billing records through the account but I have my own bank statements for proof!! Had to create another account, same email and name just to contact them about this issue. Emailed them twice, haven’t gotten a response. I need my card refunded for that second charge! I see you all respond here so I’m taking a long shot! I will not drop this! This is not right! Fix your communication system ASAP! Taking people money and not allowing them to have a legit way to communicate with you all is a SCAM!

SCAM SCAM SCAM. They take your money and subscription and immediately close your account so you can’t even get into your account and then they don’t refund you. I paid for the monthly membership + ability to do background checks and then next day “account deleted email”. I am literally tempted to create a buyerbewareaboutcare.com website, forming a blog about these scam artists. If anyone has not received their money like I did not, please JOIN ME IN FORMING A CLASS ACTION LAWSUIT this company has over 79 percent at 1 * star. They take your money and don’t give it back. Let’s take them down My response: I don’t have Facebook I don’t have time to have a Facebook excuse I work and have a child to take care of. Hence my need for care.con for con artists. My account was closed a while back with no refund LIAR. I hope others see this and contact me to file a civil class action lawsuit against this fraud website

BEWARE! This is a scam yall! They will continue to take your money even after you cancel (we tried cancelling multiple times and they do not send a record of you canceling like in an email so you have proof)! AND they will not refund you because like i said there is no proof. The website customer support takes you to is a broken page and there is no customer service person to talk to. They won't even let you talk to a real person on fb messenger. Ive requested that someone call me and they refuse to even respond to me. Read the "terms and conditions" very carefully before you sign up even though none of this is in there. I believe this company is going under (similar to aol) and is scamming people by not letting them suspend services. The only place you will see real reviews is if you google it. And about 80% of the reviews are terrible. I read one that said if they could give 0 stars they would. I definitely feel the same way!