Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Jill P.
easy, quick and most importantly, i found a carer who was incredibly wonderful. I just needed help 2 days for a surgery recovery and the lady checked in several times before the surgery, alliviating my fears she would be a no shw, picked me up and took kind care. i couldnt have done better
Response from Care.comAug 21, 2026
Thank you so much for sharing this review and letting us know you have had a good experience!
Kel M.
Care.com basically saved our butts when my dad broke his foot. My dad is full-time caregiver for my disabled mother, and suddenly he was unable to take care of her. Caregiver agencies refused to work with us because we do not own a Hoyer lift. However, we received numerous applications on this site from caregivers willing to accommodate our specifications. We found an amazing caregiver on the site and have plenty of other possible options too. The monthly fee is really steep, but this site works if you are in a pinch like we were.
Response from Care.comAug 20, 2026
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Gloria E.
Care.com have helped me find short & long term great jobs for 13 yrs now. Finding jobs and getting hired is easy. You would encounter scammers once in a while, but they act on it once you complain. I'm so grateful! I have actually referred some of my friends to use this app and they are grateful with their experiences as well!
Response from Care.comAug 20, 2026
That’s so great to hear you love your experience with the site! Thanks for sharing! Thank you, Care.com Member Care Team
Courtney
It was so easy to find and chat with a variety of qualified nannies and babysitters for our son. Care.com helped keep the search organized and also gave us confidence knowing that they had already passed background checks :)
Response from Care.comAug 20, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Susanne T.
It's easy to use and get signed up. I found a job I was interested in within 24 hours and got hired the next day. My college age daughter has used Care.com and has found lots of work through them. That's how I knew about it.
Response from Care.comAug 20, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Najat A.
I love care.com !!! It’s very easy to use and the most important thing it’s very safe, And there is a staff there to help if you need anything, I’ve been using this more than 10 years!! And thanks God I never have any problem!! Thank you for the good job!!!
Response from Care.comAug 19, 2026
We're so happy that you have been enjoying the service! Thank you so much for this review!
Maria
I now have been with care.com since 2013 and they are excellent with great customer service
Response from Care.comAug 19, 2026
We really appreciate this review! Thank you for sharing!
Luisa E.
I’ve had a great experience with Care.com. It has helped me connect with wonderful families and find great nanny and babysitting opportunities. The platform is easy to use, and I’m very happy with my experience.
Response from Care.comAug 18, 2026
We're thrilled that you have been having such success using the app! Thank you for letting us know!
