Care.comReviews of care.com

Few issues about the Care.com link. Background link is in wrong page. It suppose to be in profile but went in other link. I did not realize that I had to paid again. It did not appear that I was background checked six months ago. It best to show the expiration date when I need to renew my background. Secondly. the background check preferred and preferred + are way too high. Other jobs I had which the background check were free including child abuse and DMV. I had few jobs from care.com and its comes and goes. Its mostly temporary. They were not always the best. The payments were good. Its something to do while I look for full time teaching jobs. These jobs are vary sources of what you need to help them. Most of the time they do more than we do. Unfortunately

I started my own cleaning business in May. I signed up for Care.com and tried the no charge membership first, then signed up for the least expensive paid membership. Keeping track of what jobs I sent applications to was confusing because I was using both the app and the desktop site. The pricing and schedule options are confusing, it is difficult to tell if a potential client is looking for someone to work each day M-F from 9-12 OR someone who could work one day a week from 9-12. The pricing is confusing. Some people would state $25 per job that was expected to take 2-3 hours on their description but choose $20-30 per hour as the option listed. Some people offered $20-30 per hour but would then state "Pay may be more for the right person." I would respond to them with my fee and never hear from them again. I think I received fewer responses due to this confusion. An option for service providers to note "minimum" would be nice... I only agree to 3 hour or longer jobs, people were expecting me to drive for 30 minutes to be paid for one hour. All in all, word of mouth and social media is working better for my business needs.

I have been pleased with my profile placement/premium membership. I have been hired by several people, but when I needed to find a tutor for my son, I couldn't send any messages unless I paid for another premium membership. This isn't fair and should be changed.

I have paid "Care" to market my profile for pet service, I have paid for a security background check and have had no opportunity for employment. I have submitted response applications for work but it seems to me that my applications are not being forwarded. "Care" is always requesting more money for another level of guarantee employment.

Your site is basically well done, easy to navigate & I like the "refine" feature. However, there are some annoying flaws. First, the pay rates listed in the ads are RARELY accurate. Second, the age range of the children is too broad & should be more specific, especially the 7 months-3 year span. Third, families should be required to state the sexes since nannies may have a boy or girl preference. Fourth, the ads need to be more detailed about what clients ACTUALLY want. Examples: if they require nannies to drive their kids to/from wherever...the ACTUAL hours/days they need care instead of your site's pre-listed time frames & MOSTLY an accurate account of what they really expect. I went on a "trial run" for a family who's ad stated "nanny for baby @ $15-$20 per hour", which ended up being a maid to clean a 10 room house plus bathrooms, do 7 people's laundry & care for a baby @ $12ph. Fifth, if they have quirks like no TV or want their children disciplined a certain way. The parents I work for now don't allow their 3 yr old ANY TV & they're SUPER busy so she's SERIOUSLY behind on her numbers & letters by not benefitting from educational shows like Sesame Street. I try to work with her frequently but she has ZERO interest so I believe a little bit of kids friendly TV would help. In addition, a while back I had a family that was super harsh & verbally abusive toward their kids & expected me to adhere to that, which Of course I couldn't , so was constantly "scolded". I truly believe the kids were physically abused too but couldn't prove it. All of the above mentioned issues not being addressed waste both the nannies' & the clients' time for the application & interview process. Last, I LITERALLY get texted daily from scammers who got my info from your site so the screening process needs to be WAY better.

I have gotten a few offers but they didn't come through but you should also know you have scammers on this site also....I will continue to stay a member and hope I get a job soon....

The Care.com web site /service is great! Whenever I have had questions, a CSR has responded promptly. Unfortunately, I haven't had much luck in finding new clients on the site. This may be due to a lack of interest in my area, or the fact that I am a newbie to the site. I'm not sure how to convey my credentials to get clients to hire me and see that I am trustworthy. I do wish that I had done the free version before jumping into the membership.

I found it hard to get into account quickly,I'm a computer qeek and they need tutorials,sometimes we all need a little extra help.