Susan
Just want money!
Use to use them but now you have to pay 15.00 background fee before you even look at jobs! Won't be using them anymore! Use Sittercity

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 265 reviews with 2 stars · Clear filters
Susan
Use to use them but now you have to pay 15.00 background fee before you even look at jobs! Won't be using them anymore! Use Sittercity
Kymberly W.
I signed up on care.com years ago. Now you can't even see your messages unless you pay to upgrade your status. Most people can't afford that monthly fee. Most people are trying to find jobs. I will delete my page. Thanks for nothing.
Trey M.
Care.com can be a great source, HOWEVER....I don't really like the way they operate. You have listings of services needed, and then you have people seeking jobs. If one of the parties doesn't purchase the premium service, then the 2 parties cannot communicate. For instance, I have the basic priced service. I have applied for over 8 positions. I haven't received any messages back and feel that my profile is great. If the people needing service didn't purchase premium service, then they don't even know that I applied. So, if you are willing to pay for the premium monthly fee, you should come out fine. If you plan to do the small annual fee, all you can do is hope that the jobs you apply for, or jobs you need filled, that those account holders have premium or you won't get the offer or the request. My opinion, Care.com should "care" to have one price for everyone and let people help other.
Response from Care.comJun 24, 2020
We really appreciate your feedback, Trey. I will make sure to pass this along on your behalf. Best wishes!
Irina S.
Honestly, I’ve only found one or two caretakers that were good. Otherwise it was really a crapshoot. Also, unknowingly, I was being charged $40 per month for MONTHS even though I canceled the subscription. I would not recommend this service.
Response from Care.comMar 27, 2020
I am so sorry to hear about your feedback and your billing concerns. Please email us at [email protected] with your information and we'll be happy to further review your account downgrade and billing concerns with you.
Mckenna V.
If you don’t have a credits score you can’t be a caregiver. I have been background checked and fingerprinted before for a daycare center and had no problems since I have no criminal record. However when trying to sign up for care.com the background check wouldn’t work. I had to call them only to find out I need a credit score. I pay everything with cash so I have no score. I asked if there was any other way to be background checked and they said no.
Louise Krüger B.
Har gennem længere periode brugt Care.com. Dette er dog slut nu, da jeg har opsagt mit medlemskab selvom de er blevet ved med at trække penge
Response from Care.comFeb 11, 2020
Hejsa. Hvis du har opsagt dit medlemskab, så er det en fejl, hvis vi fortsætter med at trække penge. Er du ikke sød at sende os en email ( [email protected] ) Fortsat god dag
Lily
I signed up for a membership. Care.com posted three extra unauthorized account charges to my credit card in addition to the agreed upon subscription. When I contacted them, they said there was nothing they could do and suggested disputing with my credit card company. They seemed very unconcerned about possible fraud/embezzlement at their company. I’m disputing the charges and having my credit card re-issued to prevent additional fraudulent charges. A couple days later, someone else did contact me and let me know that they had found the error and were issuing a refund.
Lea C.
i subscribed hoping to find someone to help out with my 2 grandchildren. I have incurred several issues: Frist, is that the persons I contact, for the most part, do not even respond. Just give me the courtesy of a quick response saying that doesn't work for me. I also see that they do not log in for weeks or months at a time...why are you even on this site? why isn't there some sort of check and balance for those persons not even checking in for weeks or months on end? Then purge those people. In addition, their profiles are not up to date, so i spend my time sending e-mails to several persons that do not have current info. for ex: one lady answered back "I returned to school 2 years ago"....ugh! what a waste of my time. Take yourself off of care.com!!!! For the most part i have found care.com pretty much useless.