Donna C.
People very experience and friendly
People very experience and friendly. Mostly alot nearby.
Response from Care.comDec 30, 2025
This is wonderful to see! Thank you for taking the time to share this!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Donna C.
People very experience and friendly. Mostly alot nearby.
Response from Care.comDec 30, 2025
This is wonderful to see! Thank you for taking the time to share this!
Connie L.
It was a little hard to get someone willing to come clean on the date I wanted to do what I need but I was finally able to get a nice lady booked for the job. I was flexible however if I had not been I would not have been able to hire someone.
Response from Care.comDec 23, 2025
Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-026303 when you email.
Teresa T.
I got an immediate response from a caretaker who seems to understand my situation, and has experience in the field. We had an online discussion and came to an agreement.
Response from Care.comDec 22, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
BARBARA J.
Nov.25th-Dec. 20th I appreciate the good, qualified candidates. However it is important to post recommendations (though often the candidates give you those themselves). It would be useful if care.com listed a customer service number. It matters to have "live" contact.I would like to bank the time I didn't use. Is that possible?What I mean is I would like to get some credits for having paid for 3 months in case I need to use the service in the near future again. If you really want to help your clients get reliable workers banking credits would help.
Response from Care.comDec 30, 2025
Thank you for providing your information. We will be reaching out via email. If you'd like assistance in the meantime, please contact us at [email protected]. Thank you!
Sylvia
They let you know who is available!
Response from Care.comNov 24, 2025
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
James
Liked the profiles of caregivers and the information and guides about the process. At the age of 81 I find your website to be difficult to understand and figure out how to use it effectively.
Response from Care.comNov 20, 2025
We are sorry to hear that you had a bad experience with our service recently but appreciate you leaving a review to let us know more about it. You can reach us at [email protected] or you can call us at 888-498-1821 to discuss this at your next convenience. Please include Reference Number REV-REV-026203 when you contact us. Thank you!
Robyn Kovach D.
Quick access to customer service was very helpful. On this particular problem we both realized that I had done everything that can be done and that the system sometimes does what it does. It was taken care of as well as it can be. This is not normally the case. They are normally able to help me correct any issues right away.
Response from Care.comNov 19, 2025
We're so glad to hear that you've been happy with our service! If we can assist with anything further, please don't hesitate to contact us at [email protected]. Please include Reference Number REV-026199 when you contact us. Thank you!
Streets of P.
I took me a bit longer than I expected to figure out the process and get the advertisement correct. The next step was figuring out our criteria when evaluating candidates. Now, I feel more comfortable moving forward in the future in this regard.
Response from Care.comNov 18, 2025
We're so happy to hear that you have been able to use the site successfully and we appreciate your feedback! If you would like any assistance, please don't hesitate to contact us at [email protected] and we'll be happy to help If you contact us, please include Reference Number REV-026193 in your message. Thank you!