Care.comReviews of care.com

They do not answer questions they do not solve problems for the workforce I have been try for a month to get into my account for 3 weeks

I paid extra to view who has seen my job posting, but no such button or option to view exists.

I needed this chat to work ASAP. I explicitly said this was an emergency. You guys didn't fix it or relay a message on my behalf. Shame on you!

I used this as a childcare provider at a time when our center was struggling after some major changes and we were in need of enrollment help. They had been reaching out to us to get our business and I finally gave in. It was a HUGE mistake and this is an absolutely worthless site! In the 3 months we used Care.com, we did not get one legitimate lead and the vetting process for families that I was sold on the phone was not at all what actually happens. If a family clicks on your site for more information, they are considered a tour request and you can be charged anywhere from $15-50+ per person. We did not get one response from any families we emailed and followed all their recommendations of "3 touchpoints" and the 2 parents we got ahold of on the phone sounded surprised to hear from us and said they either did had no signed up for anything regarding getting more information about enrollment or they didn't even live near the school so they were not interested. It is a racket and it took 2 attempts to end the contract costing us even more money. I am going to be filing a complaint against them with the BBB for fraudulent business practices and I recommend you do the same if you've had a similar experience. A terrible company that preys on desperate business for money.

I just signed up for your service but I have no idea how to use it to contact the person who expressed an interest in my job.

its expensive

I have been paying for this site for almost a year and have applied to over 80 jobs and have never had one interview. I chatted with a representative to complain about this and wouldn't you know I had someone contact me a couple of days later. I messaged him within 15 minutes and never heard back from him. I then had a woman contact me and ask me to contact her via email and she never responded either. Kind of strange since I never applied for her job. No interviews until I complained and then I get fake job offers. Seems kind of fishy to me. I should have listened to people when they said it was a scam. Should have read the reviews. Now I wonder if I'll be able to cancel my account. It appears as if that is almost impossible to do from the other reviews I've read.

I accidently clicked on an annual membership and need to cancel it immediately. I wanted a one time monthly membership.