Care.comReviews of care.com

So I signed up for a month and actually found 2 people for my mum who has recently suffered a stroke . So I made sure I cancelled So I wouldn't get billed again well I thought I had took me right through all these questions then ask me if I had found someone so I tick the box thought that was it then a few days later takes another payment from my account. Now this is not an easy company to get hold of but finally found you can message them on fb I explained everything thing told them I had already found someone and something had gone wrong when I had cancelled but they wont refund my money . I definitely don't recommend this company and after seeing 79% 1 star reviews you can see why

I signed up for a 3 month not reading the fine print. And was charged an additional immediately reached out to them 5 times and after the 6th attempt they finally emailed me back and said that their policy states no refunds even if you don’t use the service. Highly disappointed and will never use them again. They also give you no where else to leave a review if they did they would be put on blast. I cancelled all together the account and everything so I’m hoping they don’t charge me an additional 80 dollars.

I signed up for 1 month and did not read the fine print. You are signing up for a Subscription Service. Care.com will charge your credit card every single month - whether or not anyone responds to your ad - month after month. YOU HAVE TO CANCEL. READ THE FINE PRINT. They have the documentation that no one has responded to your ad and they are NOT providing any goods or services that they are billing for. Contacting the BBB.

To your reply "I'm so sorry...lie, lie, lie". Shut up - look at ALL the reviews here. What are you missing? Yeah, I read your reply - you have some corporate malfeasance of law your team of lying attorneys wrote up that you hide behind. Sure, your company wrote some crap contractual long winded indecipherable wordS that you tricked us with. You can never escape the truth that Care.com has no morals. Why would anyone want to talk to you after you steal from senior citizens after tricking them and taking money from them, refusing to refund when you are caught. Auto-renew THIS you immoral, lying thieves. When you come back to lie again, use my reference number 001-If-my-lips-are-moving-I-am-lying-666 TO ALL WHO COME TO READ ABOUT CARE.COM - READ THESE REVIEWS, AVOID CARE.COM AT ALL COSTS, THEY WILL ROB YOU. Hi Randy, I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-013343 when you message.

The jobs postings don't seem real. As soon I apply, then go to the message, it says "not actively hiring." And several times it was within minutes of someone putting a job out there. So within minutes, they have already found their perfect caregiver? Doesn't jive. Out of 20 jobs that I apply to, one might respond.

The company is clearly only concerned about how much money they can generate, not customer service. Despite the fact you think you are signing up for a one, two or three month term, they actually enroll you into a ongoing subscription without your consent. It is then up to you to figure this out and cancel your membership before it automatically renews. Unfortunately, I did not realize this until my credit card was charged and when I reached out to them they told me their fees are nonrefundable. What a scam.

I am a nanny looking for work. I am so frustrated and disappointed by my experience on care.com / Adzuna. No responses to any of my messages sent to the jobs advertised. Seems they are fake. Every time I try to log into the account, my details are never recognised, therefore I was forever changing password. Though the link to change password came to my email, notice reappeared saying email address not recognised. Every time I tried to check my messages, system crashed. So I contacted the customer care through live chat. Agent by the name of Rogelio came to assist but was useless. After informing him / her of my issue, they were adamant there was no issue. In the middle of me trying to explain, they shut down the live chat and left me in limbo with no resolution to my problem. I tried to reconnect to the live chat, hoping for a different agent, ironically, the live chat no longer would upload. I have paid for 3 months of premium membership which is a waste of money and clearly a scam … be warned !!

Värdelöst. Jag har kontaktat 10 st vårdgivare som matchat mina behov. Ingen av dem har ens svarat. Förmodligen finns de inte eller är inte längre aktiva. Och detta är ändå en betalsajt. Fick mycket bättre respons på andra sajter.