Care.comReviews of care.com

My account got disabled nothing. Only thing I can think of was for rating two awful babysitters with a one star. Why wouldn't I? Why shouldn't I? *Would it not help the next family from making the same mistake I did!?* Nothing mean or inappropriate was said either. The site is trash anyway, most of the girls are posing with duck lips 😗 and list their college degrees - which are irrelevant for children/toddlers anyway. They genuinely think they're going to make over $20 an hour to just sit around and it's weird. Then after you set a schedule *and they agree*, not even two days in, they suddenly have recurring car problems, going to school for a few hours, not wearing deodorant IN THIS HEAT??? Like THAT should be on your profile, not your college degrees. And of course my account got disabled after I paid the membership fee ($39.99!!!!!) AND their homepay fee app to pay the sitters (that app itself is a lottttt of fees). UPDATE: I recieved an email from Sterling that a background check was run on me from them - *unauthorized* ! So I called Sterling and they couldn't stop it but verified they have my background check (that I did not authorize or sign up for or agree to - literally did not expect this). Of course the email did too anyway but I wanted to try to stop it. So since sterling could not do anything, I go to Care's customer service chat (they have no number) and the person could not and would not answer me as to why a background check was run on me and why and who authorized it and what for!? And it was more upsetting because the chat representative said if my account was disabled, they throw away the information. So HOW AND WHY was a background check run on me two days after disabling my account. ...I guess I'll never know.

Care.com behauptet, keine Kündigung erhalten zu haben und verrechnet einfach weiterhin Monatsgebühren: sie hätten keine Kündigung erhalten. Da man für die Kündigung nichts in Händen hat, erfolgt ja über die Home-Page, kann man dies nicht beweisen. Unseriös. Kann man nicht genug Geld verdienen mit anständiger Arbeit?

Care.com has got to be a scam! I signed up through the website and paid my one month subscription + extra security service fee. I then get a notification that I should use the mobile application so I downloaded it and signed in. After a few minutes I discovered that the mobile application didn’t have my premium status and it prompted me to subscribe in order to be able to send messages to potential caregivers. I followed the instructions to enable the premium subscription thinking it would be a carry over from the website. Sadly it was a new charge for the same account to be able to use the mobile app. I would be fine with paying for the redundancy if the website and mobile app were in-synch, but they are not. I would get messages on the website and not the mobile app and vice versa. Folks who responded to me lived in another city that is more than 1.5 hours away or I would send someone a request because their status says they are available, but they are not. I tried to get at least one refund and their online instructions stated that they can only be contacted if I have a premium account. Their contact number is only listed in their billing statement, which doesn’t exist. At this time I am resolved to writing this review so people don’t get scammed like I did. It’s unfortunate that people put out a product to take advantage of folks who are in need of a service for their babies/children. Stay away from Care.com as it will only take your money and offer nothing in return.

Ben een aantal dagen bezig geweest om, uit te zoeken waar ik het >>zonder toestemming<< abonnement kon opzeggen. Op de website ‘ natuurlijk ‘ onvindbaar. Heb in totaal 12 keer gebeld naar het aangegeven nummer, waarop ik tot 12 keer te horen kreeg : wij zijn op dit moment te druk om je te helpen. ( dit noemt zichzelf een goed doel met een goede helpdesk? )@careNederland : Besef jullie dat alle gedupeerde mensen, mensen zijn die vertrouwen hadden in jullie en vele van ons een eenmalige schenking aan jullie boden. Waar jullie misbruik van maken!! Waarom, jullie bij ons allemaal automatisch geld van onze rekeningen afschrijven, snap ik echt niet. Het is diefstal, een grote oplichtingzaak. Waar je met moeite vanaf kunt komen! Ik heb via ing, carenederland geblokkeerd ( aangezien carenederland op geen enkel bericht- e-mail - en telefoontje reageert. Ik doneer nooit meer. alsjeblieft mensen, denk goed ga voordat je met dit bedrijf in gesprek gaat!! Het zijn oplichters

They are extremely sneaky. I have no recollection of ever renewing my account and suddenly I get charged $84--even though I haven't been using. They denied my request for a refund because their "terms and policies" says no refunds. They are cruel, greedy monsters. Avoid Care.com!

Care.com charged my account for a new membership without my authorization. I definitely did not sign up for auto renewal. I also cannot remove my credit card information from their website. Of course there is absolutely no way to get in contact with them.

this is a truly terrible company, I advise you do not have anything to do with them

I joined Care.com as a pet care provider. I got a request to work, but when I clicked on the presented button to "Respond Now" it took me to a Help page. There was no way to reach the potential client. I cancelled my account, and edited my profile to say that I am sorry, I'm no longer available. *After* that I received another request to work that I could not respond to. I tried to send an email message to the Help Center, but there was no option to actually send it once I'd written it. Terrible, terrible, terrible.