Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Judit D.
Me gustaría que me explicasen el procedimiento para anular mi suscripción. Muchas gracias
Response from Care.comOct 28, 2022
Gracias por su feedback. Estaremos encantados de ayudarle si desea comunicarse con nosotros a través de nuestro Centro de Ayuda en help.care.com o a través de Facebook Messenger. Muchas gracias.
Frustrated
I can't view any information without spending $155. I can't view anything without giving a review of something I haven't used! I don't know if any of the applicants to my request will work out, but I have to pay up front. If I wasn't desperate for a part-time health aide I wouldn't use this site. Now I can't get out of the review page without creating a Trustpilot account! How could you think this is helpful?????
Response from Care.comSep 15, 2022
Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the site. There should be multiple membership lengths available on your account and we'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-007191 when you message.
Richie S.
The initial process was simple.
Response from Care.comSep 14, 2022
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Tran
too many complications just to get to a sitter
Response from Care.comSep 14, 2022
Hello Tran, We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-007148 with your message.
Bill D.
There is no phone # to contact you guys. This is big pain for me!
Response from Care.comSep 12, 2022
Hello Bill, As an online-based company, we utilize our online capabilities to the fullest. We are happy to answer any questions you may have. You can reach us through our Contact Us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-007065 in your response.
Savannah
I've just started using the service one minute ago and am being forced to leave a review. What is the point?
Response from Care.comSep 12, 2022
Thank you for joining Care.com. If you need assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-007057 when you message.
Rob
Way too expensive and could not easily update me location since I have moved.
Response from Care.comSep 10, 2022
Hi Rob, I'm so sorry to hear that you didn't have a positive experience with the site. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-007002 when you message.
MM
I think membership is expensive
Response from Care.comSep 8, 2022
We appreciate your review. We'll be sure to share your feedback with our management team.
