Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Dear C.
Great app, but it does have some glitches. Offers with dates that are past still show up. When you skip an offer and come back, it’s still there. Minor things but still annoying. However I have gotten some really good jobs from Care.com.
Tracy Finch L.
This site is good for connecting with quality independent caregivers. The annual background check is a plus.
Response from Care.comMar 22, 2026
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Carolina B.
Mi experiencia a sido excelente, he conseguido trabajos por años y usando mi idioma español para hablar con bebés y niños que eh cuidado
Response from Care.comMar 22, 2026
We love hearing this, thanks for sharing your experience!
Beth T.
The service is easy to setup and maintain. Communicating with clients is very easy, setting up/changing your profile is quick and simple as well. The only thing I'm not a fan of - I wish it were possible to edit your profile on the computer.
Response from Care.comMar 22, 2026
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
Teresa L.
I did get to meet and work for a few wonderful families and it's a great way to avoid working for an agency but sometimes this site goes a bit goofy, especially when they try to improve some stuff on here. It has been one of the best ways of finding people to help.
Response from Care.comMar 22, 2026
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
Kathleen S.
It’s expensive, but it is an effective way to find care for your littles. We had about 5 qualified people apply for our job offer within a day which made the process very easy.
Response from Care.comMar 20, 2026
We're really happy to hear you have had a successful experience using the service, and we appreciate your feedback! Thank you for taking the time to post this!
Victor F.
Received lots of resumes. Great selection. Pick came down to arbitrary choice. I choose a really good person. The app did not nor does not allow me to select hired
Response from Care.comMar 19, 2026
We're so glad you found a great caregiver, and we will be reaching out via email to assist you with your concern. If you'd like to contact us in the meantime, please reach us at [email protected]. Please include Reference Number REV-026642 when you contact us. Thank you!
junita
I did receive interest, which was great. There were some issues with how the responses were done. Some contacts messages went to care.com and not to the giver so responses were slow or non existence. Some care givers weren't able to do hours or decided commute was to long after contact even though hours and location was given in request. I was able to set up some interviews and most did keep those times. I did make a hire and training has gone well.
Response from Care.comMar 18, 2026
We appreciate your feedback and are so happy to hear that you found a caregiver to hire! If you'd like assistance with your concerns, please contact us at [email protected] and please include Reference Number REV-026631 when you message. Thank you!
