Care.comReviews of care.com

Response from Care.comDec 18, 2023

I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-01852 5when you message.

Response from Care.comDec 12, 2023

Thank you for your feedback, Anthony. We are a paid subscription service and not a free service. We're sorry if you thought otherwise and therefore felt mislead. That was never our intention. Many sites like ours charge a fee in order to be able to offer you the features our site offers. Otherwise we'd just be like any other free classified site with very little to offer. Concerning your account and profile information, we've already emailed you. The safety, security, and privacy of every Care.com member is incredibly important to us. If you have questions or need further assistance, you can anytime contact us through our Help Center contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-018507 when you message. Thank you.

Response from Care.comDec 18, 2023

Hi Beverly, I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference NumberREV-018505 when you message.

Response from Care.comDec 12, 2023

Thank you for your feedback, Constance. We're sorry your search hasn’t gone as well as you’d hoped. We can assure you that the profiles on our site are real and we've had many happy members make great connections using our service. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-018504 in your response. We would be happy to help. Thank you.

Response from Care.comDec 7, 2023

Thank you for your feedback, Carmie. We're sorry to hear that you haven't had a positive experience with our platform. We'd be happy to assist you with any questions or concerns you might have. You can anytime reach out to us through our Help Center contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-018503 in your response. Thank you.

Response from Care.comDec 18, 2023

Hi Kevin, I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-018488 when you message.

Response from Care.comDec 18, 2023

I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-018478 when you message.

Response from Care.comDec 18, 2023

Hi Amy, So sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-018475 in your response.