Care.comReviews of care.com

2.46,298 reviews
Kids & Family
1501 South Mopac Expy, Suite 340, Austin, Texas

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Care.com

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About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: care.com
Category: Kids & Family
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Care.com reviews

Showing 1,700 reviews with 5 stars · Clear filters

Dawn K.
Jul 2, 2024
Care.com, they DO CARE!!
Over the last month or so, I've had some issues. Care.com has been true to their word, and been right there for me, as a caregiver. They have been so supportive and helpful, listening to me, and helping me through. Also, they're so quick to respond non-emergent emails, and quickly notifying all caregivers if there is "problem family" to not accept emails from. They TRULY care about their caregivers!!
Response from Care.comJul 2, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
James W.
Jul 1, 2024
They did an excellent job
They did an excellent job with everything. They cleaned the area where our large dog sleeps and eats that we did not expect them to do.
Response from Care.comJul 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Kirstie S.
Jun 29, 2024
Many great sounding sitters available…
Many great sounding sitters available it was hard to choose! Easy to find people and I like that they all go through the care check!
Response from Care.comJul 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
ELLEN C.
Jun 29, 2024
i found some one
i found some one
Response from Care.comJul 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Ariel
Jun 29, 2024
Awesome sitter
Awesome sitter! My son said he had a great time & hopes she can watch him again. She was also good with our dog. She arrived right on time & we had no issues. Highly recommend!
Response from Care.comJul 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
ELIZABETH
Jun 29, 2024
Found a great person!
Found a great person to help my elderly parents. She came fir the first day today. Helpful, kind, and caring. She is going to work out well.
Response from Care.comJul 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Dawn
Jun 27, 2024
Met with Mary
Met with Mary. We got along and I think she will do well.
Response from Care.comJun 27, 2024
I'm thrilled to hear you found a caregiver that matches your needs. If you haven't already, please consider sharing your positive experience by leaving a review on their account afterwards. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Erik M.
Jun 25, 2024
The sitter I connected with was professional, congenial and effective.
The sitter I connected with was professional, congenial and effective. I will use the service again.
Response from Care.comJun 26, 2024
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!

Care.comReviews of care.com

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Care.com reviews

Care.com, they DO CARE!!

They did an excellent job

Many great sounding sitters available…

i found some one

Awesome sitter

Found a great person!

Met with Mary

The sitter I connected with was professional, congenial and effective.

About Care.com

About these reviews

More in Kids & Family

Family Tree Support

FamilyTreeDNA

The Travel Nanny

Now Citizens

Care.com reviews

Care.com, they DO CARE!!

They did an excellent job

Many great sounding sitters available…

i found some one

Awesome sitter

Found a great person!

Met with Mary

The sitter I connected with was professional, congenial and effective.